Brian Kirk | Page 47
Master Certified Service Advisor
Walker Ford
17556 US Hwy 19 North
Clearwater, FL 33764
476 Reviews
Write a Review476 Reviews of Brian Kirk
October 05, 2017
Outstanding Service! I've been a customer of Walker Ford for Three years now and have not been disappointed! Their staff is outstanding and certainly make you feel taken c I've been a customer of Walker Ford for Three years now and have not been disappointed! Their staff is outstanding and certainly make you feel taken care of. The shuttle is also very convenient for routine maintenance, they get me to work with ease and pick me up to get back on the road without any problems. Oh! And getting all tires rotated and an alignment for $100, can't beat that with a stick! More
September 21, 2017
Prompt service again! Brian is the best. Kept me informed throughout the repair. Found the parts needed even though Irma said he wouldn't. Even a hurricane cant stop Walker Brian is the best. Kept me informed throughout the repair. Found the parts needed even though Irma said he wouldn't. Even a hurricane cant stop Walker Ford and their team. Thanks again. More
Other Employees Tagged: Ryan Holcomb
August 03, 2017
Routine Oil Change Great service, friendly staff and and a comfortable waiting area so I can continue getting work done while I wait. Always a great experience at the se Great service, friendly staff and and a comfortable waiting area so I can continue getting work done while I wait. Always a great experience at the service department at Walker Ford! More
Other Employees Tagged: Ryan Holcomb
March 13, 2017
great customer services, friendly attitude. clearly cares about his customers and does his job in a professional way..also follow up rep handled my other inquires to my vehicle in quick fashion. clearly cares about his customers and does his job in a professional way..also follow up rep handled my other inquires to my vehicle in quick fashion. More
February 22, 2017
Another Great Experience I was reminded via email that my car was due for service. I had an issue also with the air bag light staying on. I called my service write, Mike Olsen I was reminded via email that my car was due for service. I had an issue also with the air bag light staying on. I called my service write, Mike Olsen, and he scheduled my appointment. I brought it in and was greeted by Brian who is also a service writer. He was so friendly and efficient. I told him I was scheduled with Mike and he promptly got him. The car was immediately taken back and service. Mike informed me that the air bag was disengaged because of a wiring issue. They fixed it in less then 20 minutes. As usual, the service was excellent, communication flawless and the friendliness was awesome. I live up in Gainesville and will continue to take my car to them as long as I own it because I trust them! Thank you Mike, Brian and the guys who performed the work! More
Other Employees Tagged: Mike Olsen
September 02, 2016
Fast response to dead battery problem After 3 weeks being inactive, my 2014 Ford Escape would not start. Called Brian, who recommended Ford Roadside assistance to jump start and then takin After 3 weeks being inactive, my 2014 Ford Escape would not start. Called Brian, who recommended Ford Roadside assistance to jump start and then taking the car to dealership. After about three hours total from my call, the car had a brand new battery (under warranty) and was back being operational. More
June 10, 2016
2nd checkup. Console indicated oil change was required. I took it in & service was completed quickly & efficently. I was surprised with the coffee maker, it was Console indicated oil change was required. I took it in & service was completed quickly & efficently. I was surprised with the coffee maker, it was great. Thanks Jerry. More
Other Employees Tagged: Ryan Holcomb
June 10, 2016
Warranty service Service advisors are friendly and helpful. The work order I wish was more detailed and offered more recommendations on work needed. Both times only me Service advisors are friendly and helpful. The work order I wish was more detailed and offered more recommendations on work needed. Both times only mentioned 1-2things but never mentioned rubber door seals which is obviously warn and torn around rear door. When I pick the car up its never washed and cleaned which lexus does for my other vehicle. I personally don't feel that extra wow factor but the work is always done as requested nothing more nothing less. More
May 26, 2016
Great job, very fast Repairs were done very quickly and no hidden costs. Service advisor told me what need to be done and how much and that was the final bill. Service adv Repairs were done very quickly and no hidden costs. Service advisor told me what need to be done and how much and that was the final bill. Service advisor kept me informed of what was be done and any problems that came up. Did advise me of the need for a new air filter before being installed, My SUV is running great and will be bringing it back in whenever service is needed. Have had my SUV for 5 years and only the service center that has ever worked on it has been Walker Ford. Thanks again Walker Ford for great service. More
Other Employees Tagged: Kevin Jewel, Vince Romano
May 26, 2016
great job keep up the good work very friendly informative and patient about what was getting done to my car, why it was taking as long as it was and follow up work. very friendly informative and patient about what was getting done to my car, why it was taking as long as it was and follow up work. More

