Brian Kirk | Page 46

TREATED LIKE FAMILY EVERY TIME I CAME IN FOR SERVICE I"VE BEEN GREATED WITH A SMILE AND A HAND SHAKE. MY CONCERNS WERE ALWAYS SATISFIED. RECENTLY I BOUGHT FORD STOCK AN EVERY TIME I CAME IN FOR SERVICE I"VE BEEN GREATED WITH A SMILE AND A HAND SHAKE. MY CONCERNS WERE ALWAYS SATISFIED. RECENTLY I BOUGHT FORD STOCK AND ONE OF THE REASONS WAS BECAUSE OF HOW WALKER FORD CONDUCTED THEIR DEALERSHIP. More

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Awesome Service Thanks to Service Advisor Brian and Team of the Excellent Service provided today - Part of the Service included Balancing Tires - Our Edge now rides S Thanks to Service Advisor Brian and Team of the Excellent Service provided today - Part of the Service included Balancing Tires - Our Edge now rides Smooth with absolutely NO vibration at any speed. Thanks again Martin More

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COULD HAVE BEEN 5 STARS I have been a Walker Ford customer since 2012. High praises for Sales, Finance, and Service, especially service!! But recently spoke with Don in the C I have been a Walker Ford customer since 2012. High praises for Sales, Finance, and Service, especially service!! But recently spoke with Don in the Collision Center and was quite surprised how rude he was on the phone with me! I wanted to get my car fixed at Walker after my car was sideswiped and needed repairs. My first choice was Walker because of my positive experience in the past. I was inquiring about setting up an appointment for an estimate for the repairs and was continually cut off by him in a gruff manner, and I was told " That's not how things work here", making me feel very stupid. Her was very short with me and after hanging up I decided to take my business elsewhere where everything was explained in a friendly and professional manner. I have sent several friends to purchase cars at Walker, but after my last experience I hesitate to do that in the future. Unfortunate that one person has soured my opinion of an otherwise great company. More

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Walker Ford Excellent Service I received a notice from Ford after recently moving to town and called Walker Ford at the recommendation of a neighbor. Mr. Ryan Holcomb was prepared I received a notice from Ford after recently moving to town and called Walker Ford at the recommendation of a neighbor. Mr. Ryan Holcomb was prepared and thorough in addressing it. Based on that, I decided to return to Walker Ford when my car needed an oil change. Mr. Brian Kirkland was prompt, accurate and helpful. If you are looking for quality and trust, I highly recommend Walker Ford Service. More

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Service Excellent Service Dept & advisters have bought a number of cars from walker over the years and I have always been treated fair and the service has a Excellent Service Dept & advisters have bought a number of cars from walker over the years and I have always been treated fair and the service has always been the best!! More

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Walker FordFrom start to finish, excellent service was given Amazing dealership. Everyone works together to give me the best deal. Totally satisfied with services I received. Make sure to reach out to Kevin Jewe Amazing dealership. Everyone works together to give me the best deal. Totally satisfied with services I received. Make sure to reach out to Kevin Jewel More

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Warranty Work My 2016 Ford Fiesta ST developed a loud clicking noise on initial start up. I did research on various forums and learned that the blend door actuator My 2016 Ford Fiesta ST developed a loud clicking noise on initial start up. I did research on various forums and learned that the blend door actuator motors failed and made that noise. I called Walker Ford to set up an appointment; the service advisor said it sounded like a blend door motor failure. He said the car has 3 blend door motors and servicing would take 2-3 hours. When I brought the car in, I was met promptly by Brian. He explained what the problem was and estimated time to complete the repair. He also escorted me to the waiting lounge. About an hour or so later, Brian gave me an update that the tech had found the faulty motor and the repair would take another 60-90 minutes, as the faulty motor was the most difficult of the 3 to replace. The repair was completed in about 2.5 hours, within the initial estimated repair time. More

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2018 EDGE SEL Our transaction was fast and fare! Not my first dealings with Walker Ford. Mr. Jewel was great, helped us with everything. If we decide to buy another Our transaction was fast and fare! Not my first dealings with Walker Ford. Mr. Jewel was great, helped us with everything. If we decide to buy another car or truck, we know were to go! "YOU SHOULD TOO" More

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Had a nail in my front tire and Walker Ford get me in as qui Did a great job. Very friendly and looked after my problem as quick as possible. I was happy with the cost of the repair. Brian did a great job. Did a great job. Very friendly and looked after my problem as quick as possible. I was happy with the cost of the repair. Brian did a great job. More

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Great Service! When I bring my vehicles for annual service checks, Walker is always honest and thorough. Only fixing what needs to be fixed and satisfying all of my When I bring my vehicles for annual service checks, Walker is always honest and thorough. Only fixing what needs to be fixed and satisfying all of my special requests, saves me money. Recently, my son needed work on his 2008 Mustang. Other dealers advised him that they did not have technicians that could perform the work he required at a time that would be convenient for my busy college bound son. I called Walker and spoke with Brian. He answered all of my questions, understanding with great knowledge what the problem was. In addition he immediately scheduled an appointment for first thing Saturday morning, so my son could get back to his busy life. I am very grateful to the staff at Walker Ford and have never known a better Service manager than Ryan. More

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