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Brian Lares
Brian Lares at Campbell Ford

Brian Lares | Page 8

General Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.9
364 Reviews

Dealership Experience

26 yrs, 6 mos

Industry Experience

37 yrs, 2 mos

Languages Spoken

English English

4.9

364 Reviews

Write a Review

364 Reviews of Brian Lares

March 27, 2025

Dealership Rating
Employee Rating

They were very proffessional. They treated us with respect. They were very polite. They offered us drinks. Took the time to let us test drive the cars we wanted. Thank you More

by s.swihart76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

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Mar 27, 2025

Campbell Ford responded

Thanks for your feedback on your recent visit to Campbell Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

March 26, 2025

Dealership Rating
Employee Rating

Very good experience. Everyone was very helpful. Will recommend Campbell Ford to others I know. More

by Thomas Sallee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

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Mar 27, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

March 21, 2025

Dealership Rating
Employee Rating

I had a great experience with Campbell Ford I would definitely recommend other people to this dealership More

by moestone78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katelyn Robbins

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Mar 24, 2025

Campbell Ford responded

Moe, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 17, 2025

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Employee Rating

Terrible communication had car in service 3 weeks and didn’t accomplish anything but them Trying to tell me they worked on it and it was lies. My service advisor told me 3 different times he would get b More

by kpaulk63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Fletcher, Marvin Dawson, Austin Davey , Nick Boyd, Vincent Hernandez, Ron Metcalf

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Mar 17, 2025

Campbell Ford responded

Thank you for taking the time to complete this survey. For starters, communication is huge and I do sincerely apologize for the lack of communication from my team regarding your vehicle's repairs. This is an issue as no guest should feel ignored, for that I truly do apologize. We managed to repair your check engine light with your approval and the only hold up we had was really getting your door seal. We ran into many of issues trying to obtain the correct door seal for your vehicle. This vehicle is a bit older and Ford simply only creates factory parts for so long. Please don't think for a second your vehicle was just left here with no repair in mind. I hope you can forgive my teams lack of communication and give Campbell Ford another shot. You are more than welcome to reach out to me personally for any of your service needs. Austin Davey Service Director 269-684-8300 ext 303

March 12, 2025

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Employee Rating

There was no pressure in buying the car from Jason and it didn’t take long More

by fishy89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

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Mar 12, 2025

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that Jason had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

March 05, 2025

Dealership Rating
Employee Rating

The service was great and with a smile. I loved the follow up email and check in as well. Thank you! More

by frantzfamily5209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

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Mar 05, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 27, 2025

Dealership Rating
Employee Rating

Everything was well presented & prepared. Had better selection of quality inventory than I found elsewhere. Was impressed & would strongly recommend to others. More

by TBAIR51564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

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Feb 27, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

February 19, 2025

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Employee Rating

Jason was awesome to work with. He answered all our questions and was very knowledgeable about the vehicle we bought More

by MRCOW53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

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Feb 19, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. Jason and our team appreciate your business and hope to see you again soon!

February 14, 2025

Dealership Rating
Employee Rating

Service was amazing! So easy! Thanks so much I really appreciate your help, communication and excellent service! More

by CHASECURRIER111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Dawson, Austin Davey , Jack Bell, Vincent Hernandez

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Feb 16, 2025

Campbell Ford responded

Chase, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

February 12, 2025

Dealership Rating
Employee Rating

Great good awesome amazing stellar perfect award winning customer satisfaction too good exceptional first class service More

by ADRIAN.ROCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Erik Blad, Marvin Dawson, Austin Davey, Kait Genge , Jack Bell, Nick Boyd, Vincent Hernandez, Ron Metcalf

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