Brian Lares
Brian Lares at Campbell Ford

Brian Lares | Page 9

General Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.9
371 Reviews

Dealership Experience

26 yrs, 8 mos

Industry Experience

37 yrs, 4 mos

Languages Spoken

English English

4.9

371 Reviews

Write a Review

371 Reviews of Brian Lares

March 17, 2025

Dealership Rating
Employee Rating

Terrible communication had car in service 3 weeks and didn’t accomplish anything but them Trying to tell me they worked on it and it was lies. My service advisor told me 3 different times he would get b More

by kpaulk63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Fletcher, Marvin Dawson, Austin Davey , Nick Boyd, Vincent Hernandez, Ron Metcalf

Mar 17, 2025

Campbell Ford responded

Thank you for taking the time to complete this survey. For starters, communication is huge and I do sincerely apologize for the lack of communication from my team regarding your vehicle's repairs. This is an issue as no guest should feel ignored, for that I truly do apologize. We managed to repair your check engine light with your approval and the only hold up we had was really getting your door seal. We ran into many of issues trying to obtain the correct door seal for your vehicle. This vehicle is a bit older and Ford simply only creates factory parts for so long. Please don't think for a second your vehicle was just left here with no repair in mind. I hope you can forgive my teams lack of communication and give Campbell Ford another shot. You are more than welcome to reach out to me personally for any of your service needs. Austin Davey Service Director 269-684-8300 ext 303

March 12, 2025

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Employee Rating

There was no pressure in buying the car from Jason and it didn’t take long More

by fishy89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

Mar 12, 2025

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that Jason had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

March 05, 2025

Dealership Rating
Employee Rating

The service was great and with a smile. I loved the follow up email and check in as well. Thank you! More

by frantzfamily5209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

Mar 05, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 27, 2025

Dealership Rating
Employee Rating

Everything was well presented & prepared. Had better selection of quality inventory than I found elsewhere. Was impressed & would strongly recommend to others. More

by TBAIR51564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Feb 27, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

February 19, 2025

Dealership Rating
Employee Rating

Jason was awesome to work with. He answered all our questions and was very knowledgeable about the vehicle we bought More

by MRCOW53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

Feb 19, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. Jason and our team appreciate your business and hope to see you again soon!

February 14, 2025

Dealership Rating
Employee Rating

Service was amazing! So easy! Thanks so much I really appreciate your help, communication and excellent service! More

by CHASECURRIER111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Dawson, Austin Davey , Jack Bell, Vincent Hernandez

Feb 16, 2025

Campbell Ford responded

Chase, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

February 12, 2025

Dealership Rating
Employee Rating

Great good awesome amazing stellar perfect award winning customer satisfaction too good exceptional first class service More

by ADRIAN.ROCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Erik Blad, Marvin Dawson, Austin Davey, Kait Genge , Jack Bell, Nick Boyd, Vincent Hernandez, Ron Metcalf

February 09, 2025

Dealership Rating
Employee Rating

Great experience working with Eric and the dealership. Would recommend to others. Great job guys. More

by Poohandbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

February 06, 2025

Dealership Rating
Employee Rating

Erik took the concerns of my wife and I very seriously and had vehicles ready for us when we walked in the door to turn in our lease. He made us feel like he valued our time and money as much as we did. I More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Great people, best service, every job always done right, have confidence in everyone at Campbell, would not take my daughters car anywhere else, will always refer people to Campbell Ford More

by brookefawcett2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Marvin Dawson, Austin Davey , Jack Bell, Vincent Hernandez, Ron Metcalf

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