Brian Martin

I am guessing that this is the 10th Subaru my wife and I have purchased from Subaru of Pembroke Pines. Most of the sales were with Alex Caballero, as was this past weekend's new Subaru Outback 2025 limited have purchased from Subaru of Pembroke Pines. Most of the sales were with Alex Caballero, as was this past weekend's new Subaru Outback 2025 limited edition. Nothing but impecccable service from salesperson Alex Caballero once again! Kudos to the team including Sam Williams who is another salesman who assisted to Brian and to Eric Stampone in the Business Office, to Jaime who always does my financing, but especially to Alain de Rougemont who is the new General Manager .... I have nicknamed him Superman! Thanks to the team, as well as service which has always been top notich (thanks Felipe and Rosie and Brian Martin). More

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Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! advisor name JS TERRIBLE SERVICE ! More

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Very professional and efficient. Thing were done when promised. He explained everything to me so I could understand. There was an accident with my car and they fixed it at no cost. promised. He explained everything to me so I could understand. There was an accident with my car and they fixed it at no cost. More

by ANGups Verified Customer Verified Customer

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Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More

by CJV024 Verified Customer Verified Customer

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Joe Salerno continues to exceed my expectations. He goes the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership More

by americasrep Verified Customer Verified Customer

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You guys provide fantastic service! I love that each time I bring my car and you guys wash it for me. It’s a pleasure to do business with you. I bring my car and you guys wash it for me. It’s a pleasure to do business with you. More

by TEGALOS2 Verified Customer Verified Customer

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Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years got it back. The time in and out was very quick, looking forward to see you guys in the New Years More

by ulysses9 Verified Customer Verified Customer

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I had scheduled an appointment for a recall on my Subaru. They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take 3-4 hours. No problem. Three hours later I gave them a call to get a status. "Sorry your service rep is not available and probably on lunch." Again no problem I will wait. So I call an hour later "Sorry your service rep is not available". So I asked if anyone can provide any updates. "Sorry only your service rep can provide a status." This is hour four and the time I should be picking up my car. Two hours later after two additional calls with the same response my car is now ready for pickup, So my car was there a total of 6 hours and not a soul called me to inform me it would be delayed or that it was ready for pickup. Based on what I wrote above you can come up with your own conclusion. More

by Less Track Verified Customer Verified Customer

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Appreciate the transparency and advice. Repair done on time. Car drives much better. Thanks — why a 25 word minimum? There’s not much more to say time. Car drives much better. Thanks — why a 25 word minimum? There’s not much more to say More

by TOMJAHNES Verified Customer Verified Customer

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Amazing service as always! Always a pleasure to service my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. More

by itakoning Verified Customer Verified Customer

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