adviser nick was the best, very professional and
efficient. had a great experience at this service centre.
efficient. had a great experience at this service centre.
More
by tushar patel jbm
Service Price Transparency
Feb 26, 2026 -
Mercedes-Benz of Princeton responded
Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Thank you, Victor Rivera, for first class service and
communication, as always. Thank you, Brian McCoy, for saving me an intermediate service when I read the engine lights wrong. And thank you, Rachel a
communication, as always. Thank you, Brian McCoy, for saving me an intermediate service when I read the engine lights wrong. And thank you, Rachel and Maria, for efficient check in and check out with a smile, as always.
More
by Chris M.
Service Price Transparency
Feb 19, 2026 -
Mercedes-Benz of Princeton responded
Chris-
Thank you for the kind words about Victor, Brian, Rachel, and Maria. We truly appreciate you recognizing the team’s effort and professionalism — that means a great deal to all of us. We did notice the 1-star rating attached to your review and just wanted to confirm whether that was intentional. Your comments reflect a very positive experience, so we want to be sure the rating accurately represents your visit. If the rating was submitted in error, DealerRater does allow updates, and we’d be grateful if you adjusted it to reflect your experience. If there’s anything we missed or could have done better, please don’t hesitate to reach out directly — we’re always striving to improve. Thank you, Robert
Feb 19, 2026 -
Chris M. responded
Definitely unintentional - sorry. Was just looking at the wrong extreme, which I have updated accordingly.
Service dept great as usual.
From the people behind the desk to the technicians to the service managers. Especially love the new service video the technicians send out explaini
From the people behind the desk to the technicians to the service managers. Especially love the new service video the technicians send out explaining the results of the service inspection. A first class experience.
More
by Big Dog
Service Price Transparency
Feb 18, 2026 -
Mercedes-Benz of Princeton responded
We are so delighted that Brian, Nick, Teresa, Maria, Cat, and Rachel were able to provide to you an exceptional Mercedes Benz of Princeton experience! Thank you for taking the time out to write such a thoughtful 5 star review!!!! If there is anything we can help you with in the future, please let us know. We appreciate your commitment to our dealership, and thank you for your continued business!!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
A++++ experience at the dealership servicing my CLA250.
From check-in to pickup, everything was smooth and professional. The service team was knowledgeable, communicative, and made sure all my questions we
From check-in to pickup, everything was smooth and professional. The service team was knowledgeable, communicative, and made sure all my questions were answered. The work was completed on time, and my car drives like new. This is exactly what you expect from a top-tier dealership—highly recommend.
More
by Platham4
Service Price Transparency
Feb 05, 2026 -
Mercedes-Benz of Princeton responded
Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Brian McCoy is a great Service Advisor and truly
represents Customer 1 throughout the Service experience!
represents Customer 1 throughout the Service experience!
More
by DJW131
Service Price Transparency
Jan 28, 2026 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a great success!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
I have purchased three vehicles from Princeton Mercedes
and directly worked with Tom Knobloch Jr. Tom is always very helpful, knowledgeable and professional. The buying process has always gone smoothly and
and directly worked with Tom Knobloch Jr. Tom is always very helpful, knowledgeable and professional. The buying process has always gone smoothly and quickly. Additionally, the dealership is always very clean and organized.
More
by Henckena
Jan 06, 2026 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz sales experience was a success! Thank you so much for the kind review — it truly means a lot to us!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Service is always responsive and Brian always keeps me up
to date on status while my car is being serviced.
to date on status while my car is being serviced.
More
by JenN
Service Price Transparency
Dec 29, 2025 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a great success!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Been a customer for over 25 years and bought multiple
cars. The sales and service staff has been nothing but exceptional.
cars. The sales and service staff has been nothing but exceptional.
More
by MAHESH
Service Price Transparency
Dec 02, 2025 -
Mercedes-Benz of Princeton responded
Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Good service, high prices for service, loaner cars are a
big plus. Brian McCoy is great.
big plus. Brian McCoy is great.
More
by vpechota
Nov 18, 2025 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a success! Thank you so much for the kind review!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Service is great.
Front desk, mgrs and technicians. Brought my car in for a recall. 30 min - in and out. Everyone pleasant and courteous as usual.
Front desk, mgrs and technicians. Brought my car in for a recall. 30 min - in and out. Everyone pleasant and courteous as usual.
More
by Big Dog
Service Price Transparency
Oct 22, 2025 -
Mercedes-Benz of Princeton responded
Your review means so much to us! We are very pleased that everything went smoothly!!!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com