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Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
341 Reviews
4.9

341 Reviews

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341 Reviews of Brian McCoy

December 01, 2025

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Employee Rating

Been a customer for over 25 years and bought multiple cars. The sales and service staff has been nothing but exceptional. More

by MAHESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Jr.

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Dec 02, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

November 18, 2025

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Employee Rating

I went for 10K mile service, it was done incl. software update. My servece advisor Brian McCoy was great. More

by vpechota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz sales experience was a success! Thank you so much for the kind review — it truly means a lot to us! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

November 16, 2025

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Employee Rating

Good service, high prices for service, loaner cars are a big plus. Brian McCoy is great. More

by vpechota
Recommend Dealer
Yes
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Nov 18, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a success! Thank you so much for the kind review! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

October 16, 2025

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Employee Rating

Service is great. Front desk, mgrs and technicians. Brought my car in for a recall. 30 min - in and out. Everyone pleasant and courteous as usual. More

by Big Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

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Oct 22, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 22, 2025

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Employee Rating

I’ve been using Princeton Mercedes for a number of years and they are always very professional and efficient. It’s always been a very pleasant experience. More

by Khalatnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

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Sep 23, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 25, 2025

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Employee Rating

Mercedes-Benz of Princeton took great care of my dad for decades and continues to as I drive his last car and beyond. Thank you especially to Victor Rivera. More

by Chris M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Victor Rivera

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Sep 03, 2025

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 16, 2025

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Employee Rating

Everyone is very polite and competent, from the check in desk to all of the service reps. They explain in detail what they will be doing to your car. I know my car is in good hands and will be ready for pic More

by cliffstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini, Robert John Lisi, Lauren Berger, Robert John Lisi

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Aug 23, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 10, 2025

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Employee Rating

Super helpful, kind, and patient. Walked me through all the amazing new features of my car so I left feeling comfortable and confident in the new car! More

by beatrice.casey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini, Robert John Lisi

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Aug 12, 2025

Mercedes-Benz of Princeton responded

Thank you so much for your thoughtful feedback! It means a great deal to us. At Mercedes-Benz of Princeton, our team is committed to delivering an outstanding experience for every client, and we’re delighted to know your visit reflected that. Your support is truly appreciated! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 09, 2025

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Employee Rating

The best and help me. I enjoyed the service experience. Will go back again. Thank you. More

by mjacon73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Victor Rivera, Andrew Horne, Michael D. Hoehman, Nicholas Aberin, Ellyn Levinson, Maria Agabiti, Rachel Hoehman, Robert John Lisi

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Aug 12, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear you had a great experience with the Mercedes-Benz of Princeton team! Wishing you safe and enjoyable drives — we look forward to seeing you again soon. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

July 21, 2025

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Employee Rating

I am satisfy with service and sale person. Also waiting period was less. They have for to clean car, I have informed sales person to clean car and taking care off soon. More

by bhadreshshah1
Recommend Dealer
Yes
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Jul 22, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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