Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 9

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
357 Reviews
5.0

357 Reviews

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357 Reviews of Brian McCoy

March 10, 2024

Dealership Rating
Employee Rating

Brian McCoy in service is always accommodating and easy to work with when car problems arise. Great trouble shooter, hard worker, and always courteous. More

by karenkgtd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 04, 2024

Dealership Rating
Employee Rating

Brian was extremely helpful in resolving all the issues satisfactorily. I also appreciated the complimentary multi point checking which ensured that the vehicle was in good condition. More

by koushikr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely service review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 28, 2024

Dealership Rating
Employee Rating

I always bring my car for service here. Everyone is very friendly and professional. Brian is excellent to deal with. He was very patient discussing the items included in my service and the More

by ldchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 19, 2024

Dealership Rating
Employee Rating

Excellent service - took the time to also handle a recent recall which I had not yet been informed of; provided loaner vehicle as they knew the recall and regular maintenance would take longer than was origi More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 12, 2024

Dealership Rating
Employee Rating

the scheduling was quick. Upon arrival the explanation on what requires for better performance and the cost was explained well. More

by johneyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2024

Dealership Rating
Employee Rating

Brian McCoy was excellent. Helped me make a sound decision on repairs to my high mileage SUV. More

by mikemcglonenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Brian! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 07, 2024

Dealership Rating
Employee Rating

I would not recommend this dealership. While fixing my car's heat, they made to get the battery replaced which was not required at all. And the way they handled this issue was not satisfac More

by sushil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffery Hirtler

Jan 10, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty at our service center. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

January 05, 2024

Dealership Rating
Employee Rating

Brian and victor are absolute gems and always take care of my vehicles. Hands down the best folks in the trade. More

by supinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera, Maria Agabiti

Jan 06, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2023

Dealership Rating
Employee Rating

Friendly, polite, knowledgeable, patient, engaging. Always there to answer questions about your new car. If he doesn’t have the answer, he’ll find it. Highly recommend Princeton MB and Robert. More

by Big Dog
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi, Puneet Kapoor

Dec 23, 2023

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager

December 20, 2023

Dealership Rating
Employee Rating

Good sales, service, back office support. If you're looking for a new or used MB, schedule a trip to MB of Princeton. More

by Big Dog
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi, Puneet Kapoor , Robert in customer support

Dec 23, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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