Brian McCoy | Page 9
Asst. Service Manager
Mercedes-Benz of Princeton
2910 U.S. 1
Lawrence, NJ 08648
357 Reviews
Write a Review357 Reviews of Brian McCoy
March 04, 2024
Brian was extremely helpful in resolving all the issues satisfactorily. I also appreciated the complimentary multi point checking which ensured that the vehicle was in good condition. satisfactorily. I also appreciated the complimentary multi point checking which ensured that the vehicle was in good condition. More
February 28, 2024
I always bring my car for service here. Everyone is very friendly and professional. Brian is excellent to deal with. He was very patient discussing the items included in my service and the Everyone is very friendly and professional. Brian is excellent to deal with. He was very patient discussing the items included in my service and the cost as well as the items recommended as a result of the service. He was honest about high and lower priority items. Communication and updates of completion of the service were excellent! More
February 19, 2024
Excellent service - took the time to also handle a recent recall which I had not yet been informed of; provided loaner vehicle as they knew the recall and regular maintenance would take longer than was origi recall which I had not yet been informed of; provided loaner vehicle as they knew the recall and regular maintenance would take longer than was originally schduled. More
January 07, 2024
I would not recommend this dealership. While fixing my car's heat, they made to get the battery replaced which was not required at all. And the way they handled this issue was not satisfac While fixing my car's heat, they made to get the battery replaced which was not required at all. And the way they handled this issue was not satisfactory at all. Funny thing is that they told me that the jump start in Mercedes may not always work...lol...Its very frustrating and disappointing... More
Other Employees Tagged: Jeffery Hirtler
January 05, 2024
Brian and victor are absolute gems and always take care of my vehicles. Hands down the best folks in the trade. of my vehicles. Hands down the best folks in the trade. More
Other Employees Tagged: Victor Rivera, Maria Agabiti
December 21, 2023
Friendly, polite, knowledgeable, patient, engaging. Always there to answer questions about your new car. If he doesn’t have the answer, he’ll find it. Highly recommend Princeton MB and Robert. Always there to answer questions about your new car. If he doesn’t have the answer, he’ll find it. Highly recommend Princeton MB and Robert. More
Other Employees Tagged: Robert John Lisi, Puneet Kapoor
December 20, 2023
Good sales, service, back office support. If you're looking for a new or used MB, schedule a trip to MB of Princeton. If you're looking for a new or used MB, schedule a trip to MB of Princeton. More
Other Employees Tagged: Robert John Lisi, Puneet Kapoor , Robert in customer support
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