Brian McCoy | Page 10

Over the past 12 years our Mercedes cars have been serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of any service department I have experience with. On the rare occasion where there has been a quirk, he responded immediately and resolved these with a true customer responsive solution. The real test of a service department is how they respond when a quirk appears. Brain and the dealer are the best example of treating a customer right! More

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Outstanding customer service by Nick and Brian in the service department. Very impressed. Will definitely spread the word for friends and family. Thanks! service department. Very impressed. Will definitely spread the word for friends and family. Thanks! More

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Nick made an excellent help and response to my car needs. Very courteous, pleasant and very informative regarding my car needs! Very courteous, pleasant and very informative regarding my car needs! More

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Always a professional experience dealing with the service and sales department. Since 1997 all my Mercedes vehicles go no where else when service is required. and sales department. Since 1997 all my Mercedes vehicles go no where else when service is required. More

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Brian Mccoy went above and beyond to help file a refund claim on recall service . I just sent him and email and provided few details and he took care of it. Thank you Brian !! claim on recall service . I just sent him and email and provided few details and he took care of it. Thank you Brian !! More

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Efficient, friendly service. On time and no hassles. Car was delivered clean and quicker than anticipated On time and no hassles. Car was delivered clean and quicker than anticipated More

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Wonderful, efficient, honest, helpful, and overall great service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and not do. More

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No responsibly no service just saying back order Don’t do this job if can’t doing it do this job if can’t doing it More

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Just a routine service visit. Taken right on time; service done in less than 2 hours. Car was washed before return. Brian McCoy, long time service advisor, is great. Taken right on time; service done in less than 2 hours. Car was washed before return. Brian McCoy, long time service advisor, is great. More

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This is the best customer service experience at mercedes dealership I had. Previously been in a different dealership and it's absolutely different, can't compare. I refer all my friends who owns the merce dealership I had. Previously been in a different dealership and it's absolutely different, can't compare. I refer all my friends who owns the mercedes, from now on to use Your service center only!!! Thank You!!! More

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