Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.
Read more248 Reviews
Write a ReviewDealership Experience
10 yrs, 8 mos
Industry Experience
34 yrs, 11 mos
Languages Spoken
English
Spanish
248 Reviews of Brian Palma
September 19, 2022
Great service, I was able to get an appointment very fast. The car was ready within one hour. I'll go there again. fast. The car was ready within one hour. I'll go there again. More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
August 31, 2022
Excellent customer service, listen to your issues and help to resolve them quickly. Always deliver on time and call to let you know the status. help to resolve them quickly. Always deliver on time and call to let you know the status. More
Other Employees Tagged: Angel Alvarez, Kenny Rodas
August 24, 2022
Reasonable waiting time. I am enrolled in Complete care, and so far very satisfied. Kudos. The facility is clean and personable with refreshments. I am enrolled in Complete care, and so far very satisfied. Kudos. The facility is clean and personable with refreshments. More
Other Employees Tagged: Jay-R Duque
August 18, 2022
Excellent customer service. Everyone is pleasant and professional Customer lounge was clean and well stocked with snacks! Everyone is pleasant and professional Customer lounge was clean and well stocked with snacks! More
Other Employees Tagged: Angel Alvarez , Jay-R Duque
August 03, 2022
The dealership team members were very helpful and diagnosed the issue promptly. While this was more expensive than we expected, we are happy with the work done. diagnosed the issue promptly. While this was more expensive than we expected, we are happy with the work done. More
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