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Brian Palma
252 Reviews
Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.
Read more252 Reviews
Write a ReviewDealership Experience
11 yrs, 1 mo
Industry Experience
35 yrs, 4 mos
Languages Spoken
English
Spanish
252 Reviews of Brian Palma
August 24, 2022
Reasonable waiting time. I am enrolled in Complete care, and so far very satisfied. Kudos. The facility is clean and personable with refreshments. I am enrolled in Complete care, and so far very satisfied. Kudos. The facility is clean and personable with refreshments. More
by tswynn16
Verified CustomerOther Employees Tagged: Jay-R Duque
August 18, 2022
Excellent customer service. Everyone is pleasant and professional Customer lounge was clean and well stocked with snacks! Everyone is pleasant and professional Customer lounge was clean and well stocked with snacks! More
by Seh26
Other Employees Tagged: Angel Alvarez , Jay-R Duque
July 20, 2022
Just a great easy-going transaction dealing with my situation from start to finish. Everything was explained well and easy speaking on the phone to set things up nothing but a positive experience situation from start to finish. Everything was explained well and easy speaking on the phone to set things up nothing but a positive experience More
by MattS
Other Employees Tagged: Kenny Rodas
July 19, 2022
Service Brian Palma was courteous & explained everything that was done, made notification of what I’ll need to have done in the near future & service was done earlier than expected. Less than 2 hrs. Servi that was done, made notification of what I’ll need to have done in the near future & service was done earlier than expected. Less than 2 hrs. Service waiting area is always clean w/refreshments & check is always easy. Very happy! More
by ba.lettieri
July 19, 2022
Always great service. JR the assistant manager is awesome. Anthony the service manager Brian Palmaalwats stop by to say hello. JR the assistant manager is awesome. Anthony the service manager Brian Palmaalwats stop by to say hello. More
by dtomajko0
Other Employees Tagged: Jay-R Duque, Ronnie Lozada
July 19, 2022
great service and comfortable to wait in the waiting room. Friendly and attentive associates onsite. room. Friendly and attentive associates onsite. More
by JBBACKDRAFT
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
July 19, 2022
Everyone is friendly and professional. They explained everything to me and gave me an estimate. I was told about an hour and I was out of there in 40 minutes. They explained everything to me and gave me an estimate. I was told about an hour and I was out of there in 40 minutes. More
by nancygmingle
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