Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.
Read more248 Reviews
Write a ReviewDealership Experience
10 yrs, 8 mos
Industry Experience
34 yrs, 11 mos
Languages Spoken
English
Spanish
248 Reviews of Brian Palma
November 07, 2025
Quick and professional four five six seven eight nine ten eleven twelve thirteen fourteen fifteen eleven twelve thirteen fourteen fifteen More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison
October 22, 2025
Awesome service and super quick. Service advisor was efficient and has in and out. Thanks again Service advisor was efficient and has in and out. Thanks again More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison
October 08, 2025
I have had the transmission replaced already with Chevy in Bridgewater. Now I was told my warranty expired 2 months ago and want to charge me $10,000 for a new transmission. There is obviously a problem in Bridgewater. Now I was told my warranty expired 2 months ago and want to charge me $10,000 for a new transmission. There is obviously a problem with the transmission on these vehicles. I left an un happy customer and will never consider buyer Chevrolet. Absolutly no customer service nor compassion. We have purchased 6 vehicles through Bridgewater Chevrolet More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison
October 02, 2025
Outstanding customer service. Great communication and attentiveness to my needs. Would recommend bridgewater Chevy to all that need a car or truck. They stand behind the product a Great communication and attentiveness to my needs. Would recommend bridgewater Chevy to all that need a car or truck. They stand behind the product and provide top notch service. Dan and Brian are outstanding employees. More
Other Employees Tagged: Bryan Ferraez, Ally Snyder
September 30, 2025
Service was great. Better then Cadillac's service department. Jason got everything done and was very communicative. Better then Cadillac's service department. Jason got everything done and was very communicative. More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jason
September 18, 2025
The dearler is great. Everyone is very helpful aND I HAVE enjoyed my experience over the years that I have been a customer. Everyone is very helpful aND I HAVE enjoyed my experience over the years that I have been a customer. More
Other Employees Tagged: Jim Knoeller
September 18, 2025
Always very courteous, friendly, and professional. And waiting while they meet my vehicle is always comfortable and never a hassle. They provide beverages from soda to espresso, pastries, and bagels w And waiting while they meet my vehicle is always comfortable and never a hassle. They provide beverages from soda to espresso, pastries, and bagels while you wait comfortable lounge, chairs, and friendly conversation. More
Other Employees Tagged: Michael Clemens, Joseph Anthony

