Brian Palma
Brian Palma at Bridgewater Chevrolet

Brian Palma | Page 4

Service Manager

Bridgewater Chevrolet

1548 U.S. 22
Bridgewater, NJ 08805

4.7
252 Reviews

Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.

4.7

252 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

252 Reviews of Brian Palma

November 24, 2025

Dealership Rating
Employee Rating

Very easy and efficient. Pleasant service advisor . Easy in and out Nice lounge and refreshments More

by marcapvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

We appreciate the five stars. Easy, efficient service with a pleasant advisor and a nice lounge is what we aim for at our Bridgewater shop. We'd be glad to help anyone you send our way.

November 18, 2025

Dealership Rating
Employee Rating

Friendly service that was done correctly and on time. Was kept informed on the status More

by tdiodato28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

We appreciate the kind words. Friendly service done correctly and on time, with updates along the way, is what our Chevy-certified shop in Bridgewater aims for. We'd be glad to help anyone you recommend.

November 15, 2025

Dealership Rating
Employee Rating

Two weeks waiting for a radiator hose? Waiting 6 weeks for a loaner car to install hose? Really? More

by rbdaniels24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 14, 2025

Dealership Rating
Employee Rating

Great service, coffee and snacks. Tell you what to c except. Very friendly, professional, knowledgeable More

by nancyrdianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

We appreciate the five stars. Friendly, professional service with coffee and snacks while you wait is what we aim for at our Bridgewater shop. We'd be glad to help anyone you recommend.

November 07, 2025

Dealership Rating
Employee Rating

Quick and professional four five six seven eight nine ten eleven twelve thirteen fourteen fifteen More

by jay.seredocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

Thank you for the five stars. Quick and professional is what our Bridgewater service team aims for every time. We appreciate you choosing us.

October 22, 2025

Dealership Rating
Employee Rating

Awesome service and super quick. Service advisor was efficient and has in and out. Thanks again More

by Kenneth S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

Dealership Rating
Employee Rating

Service is always great, There very pleasant and upstanding, I always have them service my vehicle More

by lashancl4272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

I have had the transmission replaced already with Chevy in Bridgewater. Now I was told my warranty expired 2 months ago and want to charge me $10,000 for a new transmission. There is obviously a problem More

by Maxima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 02, 2025

Dealership Rating
Employee Rating

Outstanding customer service. Great communication and attentiveness to my needs. Would recommend bridgewater Chevy to all that need a car or truck. They stand behind the product a More

by mskowalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Ferraez, Ally Snyder

September 30, 2025

Dealership Rating
Employee Rating

Service was great. Better then Cadillac's service department. Jason got everything done and was very communicative. More

by gregorygong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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