Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.
Read more251 Reviews
Write a ReviewDealership Experience
10 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Languages Spoken
English
Spanish
251 Reviews of Brian Palma
September 18, 2025
Always very courteous, friendly, and professional. And waiting while they meet my vehicle is always comfortable and never a hassle. They provide beverages from soda to espresso, pastries, and bagels w And waiting while they meet my vehicle is always comfortable and never a hassle. They provide beverages from soda to espresso, pastries, and bagels while you wait comfortable lounge, chairs, and friendly conversation. More
Other Employees Tagged: Joseph Anthony , Michael Clemens
September 02, 2025
Excellent service and good atención to the customer, I recommend to go and do the service recommend to go and do the service More
Other Employees Tagged: Anthony Basilici, Angel Alvarez , Elvio Esteban
August 21, 2025
Brian and Angel are excellent, always professional and helpful. After the service was completed my experience was regretful and quite frankly disturbing. For $533.00 is it too much to ask for a valve cap helpful. After the service was completed my experience was regretful and quite frankly disturbing. For $533.00 is it too much to ask for a valve cap to be included on a new tire change? Call me if you'd like the details. More
Other Employees Tagged: Angel Alvarez
August 05, 2025
Job well done. Service completely in timely fashion. All with courtesy and a smile included. very professional Service completely in timely fashion. All with courtesy and a smile included. very professional More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison
August 02, 2025
Service guys were so nice. Knew we had to get out of the dealership fairly quickly and tried to accommodate us as best they could Knew we had to get out of the dealership fairly quickly and tried to accommodate us as best they could More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison
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