Brian Poteracki | Page 11

Brian Poteracki Gave me excellent service. Kept me posted as what my car needed for repairs.. I am extremely satisfied and appreciated for his concern.. Thank You Kept me posted as what my car needed for repairs.. I am extremely satisfied and appreciated for his concern.. Thank You More

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As usual Brian and his team do a fantastic job. Brian always gives you that extra something. Brian always gives you that extra something. More

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Went in for a recall. Service was done quickly and before time promised. Service communicated every step of the way Service was done quickly and before time promised. Service communicated every step of the way More

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Brian Poteraki was knowledgeable and professional. I originally took my car to an independent mechanic who quoted me a $4,000 repair. Brian and the team at AH Buick correctly diagnosed the problem a I originally took my car to an independent mechanic who quoted me a $4,000 repair. Brian and the team at AH Buick correctly diagnosed the problem as simply a weak battery and fixed it for $322! What a relief. More

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Mike Baker & Brian Poteraki & the AH Buick set vice team are THE BEST! Professional & outstanding service. are THE BEST! Professional & outstanding service. More

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Came in for a scheduled oil change. Chris took the time to let me know about recommended maintenance for my car based on mileage. The oil change and tire rotation was completed in just Chris took the time to let me know about recommended maintenance for my car based on mileage. The oil change and tire rotation was completed in just over an hour. More

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I feel that I’ve always received excellent service from this dealership and the advisors are very helpful. this dealership and the advisors are very helpful. More

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The staff is friendly, helpful and professional. They answered all my questions and did a great job! They answered all my questions and did a great job! More

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I love that this is still a family owned business! Even though my vehicle is a "soon-to-be" classic, the Sullivan family's grand daughter Amy welcomed me with open arms. That was so awesome and apprec Even though my vehicle is a "soon-to-be" classic, the Sullivan family's grand daughter Amy welcomed me with open arms. That was so awesome and appreciated! The service experience was great, too. My main concern was that because the vehicle was a 15 year old Pontiac G6 Hardtop convertible that there were technicians still employed who had worked on this type of vehicle in the past and were familiar with it. They did not disappoint as they got my top working again and quickly. While it was explained to me that the problem was fixed it was also mentioned upon picking up the vehicle that more work may need to be done to it in the future. While no customer wants to hear that, I appreciated the honesty of the service advisor. I understand the reluctance to do a deeper analysis because parts might break during a more in-depth investigation, due the age of the vehicle. My only hope is that should any future servicing become necessary on the vehicle (especially the top and its operation), that I will be welcomed back as a valued customer, rather than as a liability. Thanks everyone for doing a great job! More

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Had an 11:00 appointment for an oil change. Brian Poteracki was my service rep. He was very helpful and courteous. Took the time to explain a couple of items that I asked him. Service manager Brian Poteracki was my service rep. He was very helpful and courteous. Took the time to explain a couple of items that I asked him. Service manager Mike Baker and Brian are very courteous and I can trust in what they advise. Bob. More

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