Brian Poteracki
Brian Poteracki at Arlington Heights Buick GMC
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Brian Poteracki | Page 10

Certified Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
410 Reviews
4.9

410 Reviews

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410 Reviews of Brian Poteracki

January 11, 2023

Dealership Rating
Employee Rating

Service visits can be very nerve wracking, Brian always takes such good care of us! More

by samboni242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2023

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Brian was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

January 11, 2023

Dealership Rating
Employee Rating

Enjoy working with the Service Department. I usually deal with Brian Poteracki. He’s always eager to respond to any questions, concerns and issues. More

by Henry Pielach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker

Jan 12, 2023

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

January 08, 2023

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Employee Rating

This dealership is extremely friendly to the customers. Every employee there is eager to answer the customers' question and meet their needs. More

by Wongtl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2023

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

January 08, 2023

Dealership Rating
Employee Rating

This dealer is extremely friendly to the customers. Every employee there is eager to answer the customers' questions and to meet their needs. More

by Wongtl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2023

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

January 05, 2023

Dealership Rating
Employee Rating

Making appointments are so easy to make on-line. The service department is very clean, and the staff is both friendly and efficient. This is the best dealership I have ever purchased a vehicle from More

by Gmgal.karen123
Recommend Dealer
Yes
Jan 06, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

January 05, 2023

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Employee Rating

This dealer is sincere, truly there to treat and help their customers just like their family members. More

by Wongtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

December 29, 2022

Dealership Rating
Employee Rating

I have been going to this dealership for the past 15 years, three vehicles, and they have always been very honest, very courteous, and very helpful. More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi

Dec 30, 2022

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Buick GMC Team

December 22, 2022

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Employee Rating

Chris worked quickly and made sure my car was in fantastic shape! Huge thank you to the whole team! More

by thattallguykev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi

Dec 23, 2022

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

December 13, 2022

Dealership Rating
Employee Rating

Brian was friendly and explained everything about what they were going to do regarding my car repairs. I appreciated having the complementary transport service. Brian called me right away to keep me updat More

by AnnD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2022

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Brian was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

December 13, 2022

Dealership Rating
Employee Rating

Brian Poteracki Gave me excellent service. Kept me posted as what my car needed for repairs.. I am extremely satisfied and appreciated for his concern.. Thank You More

by rustylpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2022

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

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