Brian Poteracki | Page 35

I was very pleased with the service I received today at Arlington Heights Buick. Everyone In the service department was kind and accommodating. The service technicians were thorough. I left feeling conf Arlington Heights Buick. Everyone In the service department was kind and accommodating. The service technicians were thorough. I left feeling confident that my freshly washed car had been fully repaired. More

Helpful 0

Report | Print

I called on a Saturday right before closing to replace a tire. I got a flat. Brian from service department is amazing so professional and amazing customer service. Thank you so much I think my next Buick wi tire. I got a flat. Brian from service department is amazing so professional and amazing customer service. Thank you so much I think my next Buick will be from here just because of the service department they went above and beyond!!!!!! Thank you, Manuel Rivera More

Helpful 0

Report | Print

Great dealership under Sullivan, I trust it will continue under the new ownership. That is why I have purchased vehicles there and my other GM cars are serviced there. under the new ownership. That is why I have purchased vehicles there and my other GM cars are serviced there. More

Helpful 0

Report | Print

This was the first time I was there and first time I met Brian. He was very nice and helpful. Did a really good job helped a lot. I will be back.👍😆 Brian. He was very nice and helpful. Did a really good job helped a lot. I will be back.👍😆 More

Helpful 0

Report | Print

Brian kept me advised regarding every step of service. He was knowledgeable about what service was already performed on my car and made recommendations based accordingly. He also gave me a coupon discount of was knowledgeable about what service was already performed on my car and made recommendations based accordingly. He also gave me a coupon discount of which I was unaware. Also, Mike Baker, whom I have known from Joe Mitchell days, would greet me by name. I don't know how that's possible, but it's nice to be recognized. Sorry, I don't have the name of the young lady who took my payment, but she couldn't have been more pleasant. Nicely done, everyone. More

Helpful 0

Report | Print

I've bought a number of cars from Sullivan over a 20+ year period. Service department always meets expectations, and I really appreciate the free car washes. year period. Service department always meets expectations, and I really appreciate the free car washes. More

Helpful 0

Report | Print

I came in. You did your job. I went home. What do you need? A slap on the xxx? Now get back to work. Thanks need? A slap on the xxx? Now get back to work. Thanks More

Helpful 0

Report | Print

Brought by car in for general service and needed them to check on an A/C issue. Was planning on waiting for the repair, but found the A/C fix would take a couple hours. Within 15 minutes they had a loaner f check on an A/C issue. Was planning on waiting for the repair, but found the A/C fix would take a couple hours. Within 15 minutes they had a loaner for me so I could run some errands and go home until car was ready. most work was covered by warranty and car was returned way cleaner than when I brought it in! Always grateful for the quality and honesty in the service done here. More

Helpful 0

Report | Print

Nobody informed me that the car was finished. I came at 7.30 pm to see that service was closed. A great person from the finance helped me. Payton made calls, checked every where for the paperwork finally a 7.30 pm to see that service was closed. A great person from the finance helped me. Payton made calls, checked every where for the paperwork finally after 20 minutes was able to locate More

Helpful 0

Report | Print

BRIAN got me in and out within 40 minutes for my oil change. He also was going to look into my airbag recall for my Chevrolet 2008 Silverado 1500. change. He also was going to look into my airbag recall for my Chevrolet 2008 Silverado 1500. More

Helpful 0

Report | Print