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Brian Powell

Overview Reviews (61) Inventory (225)

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Brian Powell

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Brian Powell | Page 4

Sales Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0

61 Reviews

Overview Reviews (61) Inventory (225)

Dealership Experience

7 mos

Industry Experience

21 yrs, 5 mos

5.0

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Brian Powell

April 06, 2024

Dealership Rating

Employee Rating

Elliott and Jose were amazing. They helped me get a new car. Customer service was great as well! I highly recommend coming to this location. They will help you!! They helped me get a new car. Customer service was great as well! I highly recommend coming to this location. They will help you!! More

by jdonald1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel, Israel Gonzalez, Dan Szwec

Helpful 0

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Apr 10, 2024 -

Arlington Heights Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jose and Elliott was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

April 05, 2024

Dealership Rating

Employee Rating

Jesus was very friendly and helpful. It was a pleasure working with him to purchase my car! It was a pleasure working with him to purchase my car! More

by Stephanie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jesus Sanchez, Dan Szwec

Helpful 0

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Apr 09, 2024 -

Arlington Heights Ford responded

Stephanie, On behalf of our dealership, we sincerely thank you for taking the time to write such kind words about our sales team. Jesus is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Sincerely, The Arlington Heights Ford Team

March 29, 2024

Dealership Rating

Employee Rating

We appreciated that Michael and sales manager Brian were friendly and professional, forthcoming and patient. They made it a no-drama, fun experience. friendly and professional, forthcoming and patient. They made it a no-drama, fun experience. More

by salanham2

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez , Michael Herkert

Helpful 0

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Apr 02, 2024 -

Arlington Heights Ford responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Arlington Heights Ford Team

March 27, 2024

Dealership Rating

Employee Rating

Lonnie was wonderful to work with. He has grest customer service and to the point. He has grest customer service and to the point. More

by schultz_jax

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Joe Baez, Elliott Reichel, Israel Gonzalez, Joe Anzelone, Dan Szwec

Helpful 0

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Apr 01, 2024 -

Arlington Heights Ford responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

March 16, 2024

Dealership Rating

Employee Rating

Lonnie Catanese was awesome! Made the process easy and FUN! He was knowledgeable and clearly has years of experience Made the process easy and FUN! He was knowledgeable and clearly has years of experience More

by shausner55

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Israel Gonzalez, Joe Anzelone

Helpful 0

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Mar 20, 2024 -

Arlington Heights Ford responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and fun, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Sincerely, The Arlington Heights Ford Team

March 15, 2024

Dealership Rating

Employee Rating

Brian and Marco were great! Helped me a ton and provided great customer service. Will come again. Helped me a ton and provided great customer service. Will come again. More

by Wayne M

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic, Marco Gibson

Helpful 0

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Mar 20, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this great review, Wayne! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

March 09, 2024

Dealership Rating

Employee Rating

Awesome service! Everyone was very welcoming and made it a great visit. Definitely will be back for future vehicle purchases. Everyone was very welcoming and made it a great visit. Definitely will be back for future vehicle purchases. More

by lider_derrick98

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez, Joseph Genna

Helpful 0

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Mar 13, 2024 -

Arlington Heights Ford responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Arlington Heights Ford was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Sincerely, The Arlington Heights Ford Team

March 08, 2024

Dealership Rating

Employee Rating

Jeremy was amazing! We will be repeat customers. The process was painless and easy. Thank you! We will be repeat customers. The process was painless and easy. Thank you! More

by sarac0229

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rosa

Helpful 0

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Mar 13, 2024 -

Arlington Heights Ford responded

Sara, thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Arlington Heights Ford. We can’t wait to see you for your next appointment! Sincerely, The Arlington Heights Ford Team

March 06, 2024

Dealership Rating

Employee Rating

Great experience. Professional and efficient. We found exactly what we wanted! Pleasant sales person. Came from Iowa, would do it again. Professional and efficient. We found exactly what we wanted! Pleasant sales person. Came from Iowa, would do it again. More

by Ann McGlynn

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Elliott Reichel, Israel Gonzalez, Dan Szwec

Helpful 0

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Mar 11, 2024 -

Arlington Heights Ford responded

Ann, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 01, 2024

Dealership Rating

Employee Rating

Elliott was a great salesman to work with we appreciated his follow up and knowledge on the Bronco. his follow up and knowledge on the Bronco. More

by Cbullockjr

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Elliott Reichel

Helpful 0

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Mar 05, 2024 -

Arlington Heights Ford responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Arlington Heights Ford Team

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