Brian Rabeau | Page 4

Always have the best service, never a problem, and, buying my new 2022 Malibu RS today, 7/23/22, was probably one of the easiest transactions that I've ever made...., in at 8:15am, out by 11:45am with buying my new 2022 Malibu RS today, 7/23/22, was probably one of the easiest transactions that I've ever made...., in at 8:15am, out by 11:45am with a brand new car, signed, sealed and delivered...., the best.. !!!!! More

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Honestly was the best experience I’ve ever had with buying a car. Went to another dealership just the day before and it was just overwhelming and felt pressured and just completely stressed. Angela was buying a car. Went to another dealership just the day before and it was just overwhelming and felt pressured and just completely stressed. Angela was nice, fun and really helpful I definitely didn’t feel pressured or stressed. The overall experience was so great that my girl friend will be coming back when she gets ready to make her next vehicle purchase. More

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Excellent service. Service Manger Brian and Service Expert Hailey helped me this morning to solve a fairly unique problem on my 2021 Tahoe. I called this morning was in Service Manger Brian and Service Expert Hailey helped me this morning to solve a fairly unique problem on my 2021 Tahoe. I called this morning was in less than an hour later and the problem fixed in less than an hour. I am very appreciative of their rapid response and solution. Always take my vehicle to Ferman because of this very reason. Thanks! More

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It was a hassle free purchasing experience from the time I selected the vehicle from stock in transit until I took delivery. I selected the vehicle from stock in transit until I took delivery. More

by arabeau Verified Customer Verified Customer

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It was good, Luis is a great salesman, attentive, professional,covering all details. I will definitely go back to him. As far as service I was not great last year. professional,covering all details. I will definitely go back to him. As far as service I was not great last year. More

by velvetsouto02 Verified Customer Verified Customer

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I have used Ferman for years. Both Gary and Brian has always been very helpful in meeting my needs and making sure my vehicle was taken care of. In the world we live in now, it Both Gary and Brian has always been very helpful in meeting my needs and making sure my vehicle was taken care of. In the world we live in now, it is great to be able to have faith and trust in a car dealership where you know you will be taken care of in the right way.. More

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My 2021 vette needed a part. They said they ordered it and 2 months went by. Numerous calls to them were not returned I finally went to the dealership and they started checking They said they ordered it and 2 months went by. Numerous calls to them were not returned I finally went to the dealership and they started checking why it hadn't come in. They found out it was an instock item and never was ordered 3 visits to them for a minor fix. They kept the car 2 days twice. Their shuttle service sucks. Waited 2 hrs for a ride. More

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Angela worked with us trying to buy this new car. Most of the day.. We had to know if it was dingy towable (flat towable). She contacted everyone she knew to make sure it was. Then we had to spend 2 Most of the day.. We had to know if it was dingy towable (flat towable). She contacted everyone she knew to make sure it was. Then we had to spend 2 hours getting my bank to finance it. Another 1.5 hours doing paperwork with manager. It worked out though he got our interest rate lowered. Happy about that. Everybody was great. Thanks Ferman... More

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I made the mistake of buying a car from Ferman. It has proven to be very dangerous to driver and passengers. Ferman would not fix it when it was under warranty and I have spend thousands of dollars and y proven to be very dangerous to driver and passengers. Ferman would not fix it when it was under warranty and I have spend thousands of dollars and years trying to make it reliable transportation. I am at my wits end with the defective vehicle that I begged Ferman to repair. I am filing complaints from Tampa to Detroit. Beware of the lies, the put offs and being patted on the head and treated like an imbecile. More

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Salesman was nice, unfortunately the rest of my experience to date has been dismal. The service department is totally unhelpful. Merrick, and the service manager Brian have been equally as unhelpfu experience to date has been dismal. The service department is totally unhelpful. Merrick, and the service manager Brian have been equally as unhelpful. So I purchased a brand new truck from these guys in August, and the brakes have been squeaking since the day I drove it off the lot. I also purchased a $4000 extended warranty, so I brought my truck into the service department wondering why the brakes are squeaking so bad. They said that they cleared some debris, and that I have the correct kind of breaks and that the squeaking should stop. Well it has gotten worse so I brought it in again, once again I was told my brakes are fine and that they can’t help me.So I decided I want to sell back my extended warranty because clearly at this point I can see that it will be useless in the future, but they talked me out of it and promised today I would receive a call from Chevrolet about replacing my brakes and rotors. I have not received a call, and I am very unhappy with my experience. If you can find a vehicle you’re looking for somewhere else, buy it there. And definitely don’t waste your time or money trusting these people to service any of your vehicles. More

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