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Brian Vincente
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Brian Vincente | Page 131
Service Advisor
Bayside Chrysler Jeep Dodge
212-19 Northern Blvd
Bayside, NY 11361
1,358 Reviews
1,358 Reviews
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1358 Reviews of Brian Vincente
January 01, 2019
Oil change Service was friendly. Nice enough to serve bagels. Waiting room was comfortable. The wait could have been shorter. Dealer service always take s a whil Service was friendly. Nice enough to serve bagels. Waiting room was comfortable. The wait could have been shorter. Dealer service always take s a while. More
by bobtech1
Verified Customer
Helpful 
December 30, 2018
Excellent service! Got an oil change. The staff is friendly and always very nice. They keep you posted on the status and call you once service is completed. Got an oil change. The staff is friendly and always very nice. They keep you posted on the status and call you once service is completed. More
by unabella27
December 27, 2018
grossly expensive after the required services were performed, I learned that I could have had thm done for less than 1/3 of what this dealer charged me. i had always ( after the required services were performed, I learned that I could have had thm done for less than 1/3 of what this dealer charged me. i had always (until now) trusted this service department in the past; but routine maintenance procedures, new spark plugs and a new ignition coil cost me north of $1,600.00. INSANE. The vehicle has about 54,000 miles on the odometer-and I'm beyond disgusted at what these "routine" maintenance procedures cost. The only "routine" I see here is the exploitation of customers' wallets via Planned Obsolescence. More
by mrjoefortine
Other Employees Tagged: Scott Levine, Scott Levine is outstanding. Brian...not so much.
December 23, 2018
Encouraged an appointment for a part that is on back order Service advisors should check if the part needed for service is available before scheduling an appointment. I was scheduled for a 715 am appt 15 miles Service advisors should check if the part needed for service is available before scheduling an appointment. I was scheduled for a 715 am appt 15 miles away from my home on the Friday of the weekend before xmas. I waited roughly 90 minutes after arrival to be asked if I was called informing me the part was in. I spoke with a service advisor the day before to confirm the appt and the only reason why I scheduled the appt to begin with because a service advisor recommended I have the service done. I woke up at 630 am on my off day because i was recommended to come in early to avoid a long wait. I wasted my time, gas, and energy commuting 40 mins in rush hr traffic only to be told the appt which I confirmed the day before didnt have the necessary parts. I feel that service/maintanence is the worst part about having a vehicle. I didnt even make a fuss at the dealership because I was so utterly disappointed with how stupid of a mistake this was. I needed to travel 4 hrs later that day and my trip delayed because of this wasted trip. I could have left 3 hrs earlier if I had not wasted my time at the dealership. 40 mins from home 90 mins in dealership 40 mins back home. More
by Mfrancis21
Other Employees Tagged: Kevin
December 21, 2018
Very bad service I will let all my friends know how bad you are in service and deal with customer and how you treat the people how love Jeep I will let all my friends know how bad you are in service and deal with customer and how you treat the people how love Jeep More
by cartoys_usa
Other Employees Tagged: Bob Kennedy
December 19, 2018
They failed to diagnostic the car They gave me back the car with the same issue / complained / they cannot fix it / wait for a patch of for summer to come - The radio never worked sin They gave me back the car with the same issue / complained / they cannot fix it / wait for a patch of for summer to come - The radio never worked since the day I got it - keeps restarting , drops the USB ports . Ask them to look at it / they came back with no problem found. Drove around the block and I noticed that it was doing it . Pulled up on the sidewalk / grabbed a guy by the collar and threw him in the car to see the problem. They acknowledge it . 30 min later / he said that JEEP knows about bad radios but they are working on a patch - it will be “uploaded to My car automatically “ - smells like xx... you would trust a satellite connection to push firmware into a radio ? When people do not trust a USB stick ? More
by TinyMan
Other Employees Tagged: Jay Escobar , Scott Levine
December 13, 2018
Great customer service Once again, I would like to thank you and the team for your excellent and professional service. I am really enjoying my new jeep wrangler and the main Once again, I would like to thank you and the team for your excellent and professional service. I am really enjoying my new jeep wrangler and the maintenance service provided. I always get my jeep back in a timely manner without hold ups. You all are awesome. I would gladly recommend BaySide Chrysler jeep dodge to my family and friends. It's nice to receive quality service with a smile!! More
by MODELMAYHEM26
December 07, 2018
Timing and quality. Last time service took more then month and a half. They park the van on the street for all that time because tall van's don't fit in their service sho Last time service took more then month and a half. They park the van on the street for all that time because tall van's don't fit in their service shop. They to all work on the street if the weather is good. Got 4 parking tickets which never been reimbursed to me. Right now my van again at their service center with transmission issue (fourth times). More
by ARCIM12
Other Employees Tagged: Scott Levine
December 03, 2018
Prices have gotten out of control I recently came in for an inspection and found out I will need breaks soon. I was quoted 1285 plus tax for 4 discs and rotors. Wth, this break job s I recently came in for an inspection and found out I will need breaks soon. I was quoted 1285 plus tax for 4 discs and rotors. Wth, this break job should cost 650ish for both axles. .not per axle. This is why people dont come in for regular service. More
by gmanaris
December 01, 2018
Fixing Jeep Patriot I went to the service center to fix my Jeep Patriot. Brian help me a lot since I hadn't any appointment very first day. Thanks Brian for helping me to I went to the service center to fix my Jeep Patriot. Brian help me a lot since I hadn't any appointment very first day. Thanks Brian for helping me to fix the Jeep. More
by AJAYPAUL77
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