Brian Vincente | Page 170

Scam artist from service to dealers I have always bought Hondas and I decided to buy a jeep. Worst mistake ever. I have had problems from the beginning of the lease to the end. Whe I have always bought Hondas and I decided to buy a jeep. Worst mistake ever. I have had problems from the beginning of the lease to the end. When I bought the car i was bamboozoled into buying the jeep latitude. Which turned out to have problems afer problems. From transmission to poor pick up. Now that im endong my lease they tellimg me that unless i buy another car from them they are going to charge me from all little scratches to tires. Oh and btw i have free tire exchange when i bought the car, I will never ever buy or refer anybody to buy this jeep and definitely not from this dealership. More

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Went in with one problem, left with 2 new ones My husband went in with a non working AC problem. They charged us over $400 to do a diagnostic to say that they needed to refill the AC with 'free-on' My husband went in with a non working AC problem. They charged us over $400 to do a diagnostic to say that they needed to refill the AC with 'free-on'. Within the next 2-3 days, whenever we turned on the AC, we heard an intermittent hissing noise, not knowing that the noise is the free-on leaking out. On second trip back to Dodge's service station, they claim there was a leak and would cost @ $1,400 to repair it. My 2014 Grand Caravan is not even 4 years old. We thought we would not have any major issues for another few years. As much as I love everything about the car, I am also despondent with the unusual early maintenance issues. My friend has a Toyota Camry and she said she has never had an AC problem, ever, for the past 15 years. I am shocked and sad to feel that I've committed myself with the wrong make of car. To make matters worst, when my husband drove out of the service center, within a few minutes on the highway, he heard a loud 'popping' noise from underneath the car and whenever he made a turn at a corner, the popping noise occurred in the back, right rear of car. The noise subsided but still pops intermittently. On top of this new problem, the service guy didn't even attempt (or correctly) put our third row, side panel back after repairing the AC leak. I haven't attempted to put it back yet, because I'm afraid I might break it in the interim. If I go back for the 3rd time, I'm confident they will say the popping noise is a new issue and that they didn't cause it. I'm also suspecting that they got idiots doing the servicing or that they jeopardized on purpose so we are forced to return and pay again for services that were never needed. More

by was a Dodge Caravan fan Verified Customer Verified Customer

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Worst service I drop the car off and they said there gonn be done in a week. I call a week later asking about the state of my car see if it’s done they said ther g I drop the car off and they said there gonn be done in a week. I call a week later asking about the state of my car see if it’s done they said ther gonna call me right back in 30 min... never called back. Called the next day and still same thing happened never got a phone call back. I called again the next few day same thing, sometimes they would put me on hold for 30 min and then they would hang up. This happened to me twice. Finally when i got in touch with them they had the car ready because they would have never called. Then I drive back to my home I check for my sunglasses and they were missing along with my phone case. They stole my brand new sunglasses I have the receipt and glasses case in the car. I call to let them know and they did the same thing they said they wer going to call me back never did, called the next day and they put me on hold for 20min then hung up on me. I don’t know what’s going on but honestly the worst service I have ever gotten. As soon as the lease is up I probably will never deal with a dodge again.... More

by SEFI.ZITI Verified Customer Verified Customer

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Service and repairs The worst service ever. The attitude in the front desk is horrible. When I bought my jeep they promised free oil change, tire rotation and car wash The worst service ever. The attitude in the front desk is horrible. When I bought my jeep they promised free oil change, tire rotation and car wash as long as I service my jeep at there service department. I have never gotten a free car wash, when I asked they said they don't do that anymore, when I ask for the tire rotation they charge me, I told them that when I brought my jeep I was told that I get free tire rotation their response was i have to pay. They are nasty and I wish I never brought my jeep from them. They lied. The sales person was never available when I wanted to ask him why is everything different from what I was told.. Do Not Buy your vehicle from Bayside Jeep More

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Repair shop hours. There is no dealer ship that I know of that has late hours to have your car worked on and pickup in addition to dropping of your vehicle up to 9pm or There is no dealer ship that I know of that has late hours to have your car worked on and pickup in addition to dropping of your vehicle up to 9pm or 10 pm. That is in heard of. Keep up the good job. More

by TCALI4 Verified Customer Verified Customer

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Be more knowledgeable Of Service Given My 3,000 miles plus 3 months oil change. Completion of work sticker says return 6,000 miles or 6 months. I question why 6,000 miles this time an 3,000 My 3,000 miles plus 3 months oil change. Completion of work sticker says return 6,000 miles or 6 months. I question why 6,000 miles this time an 3,000 miles last visit. New auto 3,181 first change sticker to return in 3 months or 6,181. All I was told I use synthetic oil. The service rep should had inform me I was 3,000 miles an 3 months early. Regardless what the sticker said. All work is in the computer. More

by garaifordsr Verified Customer Verified Customer

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They repaired my car very professionally, place you trust. I met with Brian who took care of me and my car in very polite, professional and doing his best to help me, he answered all my questions very accurate I met with Brian who took care of me and my car in very polite, professional and doing his best to help me, he answered all my questions very accurately and clearly. he included all my requirements in documents, i picked my car after repair and everything he promised to do was done. he knows how to respect and deal with customers. thanks a lot to Brian More

by yelhalaby Verified Customer Verified Customer

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best service then other dealer Within 2years I bought 4 cars & I meet so many dealer but this is the good o no if I said good will be wrong they are best they are not best as a deal Within 2years I bought 4 cars & I meet so many dealer but this is the good o no if I said good will be wrong they are best they are not best as a dealer they are also best on serving as well. Thank you bayside dodge More

by ASIF0176595 Verified Customer Verified Customer

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Turned out to be unprofessional after all After updating my radio's software/firmware, 2014 G.C. OverLand, which i received from Jeep, problems started. Radio screen was taking longer that us After updating my radio's software/firmware, 2014 G.C. OverLand, which i received from Jeep, problems started. Radio screen was taking longer that usual to boot up, sometimes it didn't at all and I had no A/C (heat was going on full blast with absolutely no control over it). Also navigation was out completely! Took it to the dealer, told me that the radio had to be replaced and I wasn't the only one with those issues, I said ok, thought it would be something like a recall, nobody told me i would have to pay for it for the update that messed up my system, the one Jeep sent me... The gentleman at the parts department told me that it was my fault because I accepted to upgrade the software! Who wouldn't want to upgrade it anyway? You think you'll get new features and stuff and you press OK, just like smartphones and computers! After arguing with him, i finally paid the amount of $108.00 which is the extra warranty deductible and left. The amount didn't bother me, that's why i have the extra warranty on the car, what bothers me is the way I was treated by someone who's there to assist me! I got blamed for the damage, he said that my radio had a problem and it showed with the update! NO MY RADIO WAS WORKING FINE BEFORE!!! Besides that, whoever worked on my car to perform that task, it must've been the first time for him; noticed a minor scratch from something used to remove the trim around the radio and when it was done, trim was left unclipped from the passenger side, I finished it for him! I was so upset that i just wanted to get out of there and didn't called anyone to mention these, probably they would say I did it or something.... I used to trust and like them, not anymore.... Stay away from updates and stuff, always get pictures of your car before leave it for service. More

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Hollywood Everybody at Bayside Jeep Dodhe Chrysler are great.From service to sales Profesional and polite.Allan Fasse and zookeeper Campinola have a great crew Everybody at Bayside Jeep Dodhe Chrysler are great.From service to sales Profesional and polite.Allan Fasse and zookeeper Campinola have a great crew who do a very professional job.Glad I picked this location for my purchase and service. More

by Bobby Hollywood Verified Customer Verified Customer

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