Brian Williams | Page 6

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that you consistently find our service department , kind, quick, and informative We appreciate your feedback and look forward to continuing to provide you with excellent service. If there is anything specific you would like to share or if you have any suggestions for improvement, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again. Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with our service department! We are thrilled to hear that you found our team to be amazing, thorough, and courteous from beginning to end. Your kind words and feedback are truly appreciated .We appreciate your trust in choosing Tynan's for your automotive needs. Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Welcome to the area! We are thrilled to have had the opportunity to assist you and are delighted to hear about your positive experience with our team If there's anything more we can do for you or if you have any further questions, please feel free to reach out. We appreciate your trust in choosing our services, and we look forward to being your go-to automotive resource. Jacqueline Goldsboro-Customer Care Coordinator

Tynan's Volkswagen responded

We sincerely apologize for the nightmare experience you've had with our service, from scheduling the appointment to the return of your vehicle. Your feedback is deeply concerning to us, and we understand the importance of addressing your concerns promptly. Please allow us the opportunity to address your specific concerns and work towards a resolution. If you could provide more details or contact our customer service team at jacqueline.goldsboro@tynans.com , we would appreciate the chance to investigate and understand your experience better. Thank you for bringing this to our attention, and we hope to have the opportunity to rectify the situation and make amends. Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your positive comments about our staff .We also want to extend our gratitude for bringing the matter regarding your vehicle to our attention. We apologize for any inconvenience caused by the adjustments made to the radio and heat settings during the complimentary check Thank you once again for choosing Tynan's Volkswagen. We look forward to serving you in the future. Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear about your positive experience with our staff and that you found them kind and helpful. We genuinely appreciate your kind words and are grateful for your feedback. It's wonderful to hear that you would consider returning for additional services in the future. Once again, thank you for choosing us, and we look forward to serving you in the future! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your oil change appointment was prompt and that our team informed you about the potential need for rear brake changes during your next visit. We're glad to hear that you were able to take advantage of the Tynan's coupon for your oil change, and we look forward to welcoming you back for your future automotive needs. Thank you again for choosing Tynan's, and we appreciate your trust in our services. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! . We're delighted that you love your ID4, and we hope it brings you many enjoyable journeys ahead. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels! Jacqueline Goldsboro -Customer care Coordinator

Tynan's Volkswagen responded

Fantastic! Thank you! The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear that you had a positive experience with our express service and that Brian exceeded your expectations. We truly appreciate your kind words and your trust in our expertise with VW. If you ever need assistance again or have any further feedback, please don't hesitate to reach out. We look forward to serving you in the future! Jacqueline Goldsboro- Customer Care Coordinator