Briana Hernandez | Page 2
Service Advisor
Mazda of Elk Grove
8588 Laguna Grove Dr.
Elk Grove, CA 95757
58 Reviews
Write a Review58 Reviews of Briana Hernandez
May 30, 2026
Great service everybody was very professional I had no problem with with rental car was great when recommended problem with with rental car was great when recommended More
Other Employees Tagged: Maritza Padilla, Maritza Hererra
May 22, 2026
Brought car in late afternoon and was told it would likely be ready by noon the next day, it wasn't and no one called or update me. So I called at 3:36 pm and was told the car was just being taken into likely be ready by noon the next day, it wasn't and no one called or update me. So I called at 3:36 pm and was told the car was just being taken into the mechanics bay. I've been what I considered a good customer. I purchased a new 2016 CX9 signature and then 7 years later a new 2023 CX50 meridian edition. I've always used Elk Grove Mazda for ALL my cars needs, including OEM parts like windshield wipers, etc.... I also came back to Elk Grove Mazda because of the amazing service experience I've received but over the past 2-3 years, that had changed and I've heard the ownership has changed and can only assume that's why my customer service experience has declined. More
Other Employees Tagged: Briana Hernandez
May 21, 2026
Mazda has a very good crew. Your service is awesome. Feels like a homebase when you’re there very good hospital keeps our Mazda running just fine. They are just like family keep Your service is awesome. Feels like a homebase when you’re there very good hospital keeps our Mazda running just fine. They are just like family keep doing the job that you’re doing. It works out for everyone. More
Other Employees Tagged: Chris Howard, Maritza Padilla, Maritza Hererra, Danny Nguyen, Brandon Hocter
May 21, 2026
Maritza is always so quick and wonderful every time. I love bringing my car here. I love bringing my car here. More
Other Employees Tagged: Fang Yang, Chris Howard, Maritza Padilla, Maritza Hererra, Danny Nguyen, Brandon Hocter
May 20, 2026
I brought my vehicle in to have a recall taken care of and they took care of that recall. 👍 and they took care of that recall. 👍 More
Other Employees Tagged: Rob Martinez, Kori Hall, Shay Briggs, Danny Nguyen
May 15, 2026
It’s was a great service , Im satisfied to do business with Mazda dealer thank you with Mazda dealer thank you More
Other Employees Tagged: Chris Howard, Maritza Padilla, Maritza Hererra, Danny Nguyen, Brandon Hocter
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