Bridgett Kirby | Page 2

First time here. Enjoy the service will be bringing my car here for all services 😀 Enjoy the service will be bringing my car here for all services 😀 More

by mcknight.thrifty Verified Customer Verified Customer

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Great job by the service department my contact lady was great I think her name was Deidra great I think her name was Deidra More

by LOUMCCLAIN1961 Verified Customer Verified Customer

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Great service, Koon's was one step ahead during the service process needed to get me in and out. service process needed to get me in and out. More

by doya3001 Verified Customer Verified Customer

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I have always been treated well at Koons. I would recommend you to anyone for a vehicle or service I would recommend you to anyone for a vehicle or service More

by joehagerman65 Verified Customer Verified Customer

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Professional, Courteous , and the fix was accomplished an hour sooner than expected. Very good experience. hour sooner than expected. Very good experience. More

by gimmeshelter74 Verified Customer Verified Customer

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It was a good experience. My appointment was on time. The waiting area was nice and I received text messages letting me know when my car was ready. I was in and out in less th My appointment was on time. The waiting area was nice and I received text messages letting me know when my car was ready. I was in and out in less than an hour. More

by nora.whitmore75 Verified Customer Verified Customer

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Everyone was nice and the service was very efficient. Waiting area was comfortable, and I was kept informed on the progress of service to my car. Waiting area was comfortable, and I was kept informed on the progress of service to my car. More

by jeanniew726 Verified Customer Verified Customer

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I have been visiting to Koons Westminster Toyota more than 6 years and I would recommend. Also I bought my first car there too and overall I have great experience. than 6 years and I would recommend. Also I bought my first car there too and overall I have great experience. More

by gio_did Verified Customer Verified Customer

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I am very pleased with your workers and waiting time! I like being told what was needed to do and my car is in great shape! Thank you so much! I like being told what was needed to do and my car is in great shape! Thank you so much! More

by ktmeow Verified Customer Verified Customer

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Hi, i came here first time for camry transmission issue, normally i go to catonsville toyota on national pike or dar car toyota dundalk, first time came to westminister, i went through inside from automat normally i go to catonsville toyota on national pike or dar car toyota dundalk, first time came to westminister, i went through inside from automatic door, sitting in car like always in other places someone came and ask you have appointment, how can we help you take care of milage and takes you to the car specialist, but here no one came, i sit in car for couple of miutes, then went in office, 4,5 people there, it was like no one wants you to be here, finally a guy asked you have appointment, no greetings no have a seat nothing, i told him my name then he told me another guy will look after you, might be he was tod i think so. then he get started i told him that issue is with transmission, he asked me do i have warranty, i told him no he told me the charges, i said okay, he does not bother do i wait here, where the sitting area we have coffee and vending machine, like on other 2 places they do. i just left, he called me in evening told me that transmission issue, i asked him how much it cost to fix, he mentioned around $8000. i told him i cannot afford that much right now, he just ok come and pick the car, i told me i will come next day. he is ok with that. he never gave me option for bank fix the car on credit or anything, next day i went with family because we thinking to buy new Tundra/ Land cruiser. we looked both cars sales specialist was great gentleman. well after that i went inside to pick the car. there was a lady. no Hi, Hello no greeting, that weired behavior, '' you came here to pick the car'' . with rude behavior. you have to pay and wait outside your car will be there. i lady brought my car outside, she is nice lady with smile on her face. but am 100% sure i will never go here for service and sorry to say not even to get a new car. i preferred toyota on baltimore national like. nice professional people over there. I am already in tension that my car has a transmission issue and you toyota westminster guys giving me rude non professional behavior. More

by Imran Verified Customer Verified Customer

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