Brieanna Lopez | Page 10

Just another day in the Sun This is the 7th vehicle we have bought from Five Star Ford. We purchased our first F150 in 1999 and haven't stop buying from you since. I have dealt This is the 7th vehicle we have bought from Five Star Ford. We purchased our first F150 in 1999 and haven't stop buying from you since. I have dealt with now 3 sales agents, 7 finance managers, 2 after market managers and numerous service people in the last 16 years and I have yet to leave disappointed. We had bought 5 vehicles from Alfred El-Darazi in the past and when I was ready to purchase another vehicle last week my first contact was to reach out to Alfred to let him know what I was interested in. He got back to me right a way with several choices that almost fit the bill to a T. I let him know that I would visiting the dealership on Saturday after 3. When I got there as luck would have it he was with another customer but he immediately got Brieanna Lopez to help me. He quickly fill her in on what I wanted and my history with Five Star Ford. Brieanna show me the Trucks (F250) that they had on the lot that I want to look at. It turned out the exact truck I want was not on the lot. She started working to find one in the area that they could get for me and let me know that she would get back in touch with me the following Monday. On Monday she call me and told me she had found MY truck. We quickly ran down the options and requirements to make sure that any variances from what I want would still be good for me. It was and she started working on getting the truck. They got the Truck delivered on Tuesday and had to have the bedliner put in. They got that done and we scheduled a time that I could come in and see the truck and fill out the paperwork. I went in yesterday and Brieanna and Alfred were both waiting on me to get everything completed. These two worked really well as a team to make sure that I did not wait around or the process was delay in any wait they could avoid. Then off I went to Finance. We worked with Tut Edwards and got the "Tut Experience". Quite honestly he ran down all the choices we had and by looking at my history knew what would be the most important to me. He also provide me some insight into things I should look for and ask my insurance agent because this vehicle is just little bit off my familiar path with previous vehicles. We talked about the choices in financing and quickly came to an understanding of what choices would work best for a person like me. We got the paperwork signed quickly and I was on my way to the After Market department to setup an appointment. In the After Market area I was helped by Sam Reggio. Sam sold me my first Five Star Ford back in 1999. He word with me to get an appointment set that worked with my schedule and had the least amount of interruption to my schedule. I can honestly say that when the time comes to purchase another vehicle Five Star Ford will be my first and only stop. If I can't work a deal with them I just don't need a new vehicle. Thanks More

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Awesome Customer Service I've bought two Ford Fiestas from Five Star Ford. Each time I have been more than pleased with the experience. Customer service is paramount with Fi I've bought two Ford Fiestas from Five Star Ford. Each time I have been more than pleased with the experience. Customer service is paramount with Five Star Ford, and I will continue to take my business to them. Brieanna Lopez was the sales person on my second Fiesta, and she was thorough and a pleasure to work with. I am definitely pleased! More

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Great time and coordination! Our salesperson Brienna Lopez was thoughtful and helpful. She followed up with us and made sure we were completely satisified! We definitely will sho Our salesperson Brienna Lopez was thoughtful and helpful. She followed up with us and made sure we were completely satisified! We definitely will shop at 5 Star Ford in the future! More

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Great Experience!! Brieanna Lopez made my truck buying experience super easy. I told her what I wanted and she found the exact truck for me. 100% satisfied with Sam Pack Brieanna Lopez made my truck buying experience super easy. I told her what I wanted and she found the exact truck for me. 100% satisfied with Sam Pack Five Star Ford! More

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True no hassle car buying experience! Brienna Lopez, Bryan Amason, and Carlos Hernandez are definitely an asset to this dealership. These guys made car buying simple and stress free. Go se Brienna Lopez, Bryan Amason, and Carlos Hernandez are definitely an asset to this dealership. These guys made car buying simple and stress free. Go see them! You will not regret it, they assist you in figuring out what works for you and get hard to work to plug in all the rest. This dealership breathes harmony and good working relationships. Hats off to the Five Star Ford of North Richland Hills family, but special kuddos goes to Brienna, Bryan and Carlos. I will definitely refer friends and family to this dealership and to these three people personally!!! More

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Phenomenal I was looking to trade my first car that happened to be a sports car for a 2014 Ford Focus. Not only was Carlos extremely helpful, he also gave me his I was looking to trade my first car that happened to be a sports car for a 2014 Ford Focus. Not only was Carlos extremely helpful, he also gave me his personal number in case I had any additional questions after I had left. He would follow up with me and see how I was enjoying the car. His service went through the roof. I did not once feel pressured or obligated to sign anything until I felt 100%. If anyone is looking for a Ford, I would highly recommend Carlos Hernandez. More

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Once Again...A Satisfied Customer!! I went into Five Star Ford last Wednesday fully expecting to be blown away and I have to say, I was not disappointed at all! I know sales is all abou I went into Five Star Ford last Wednesday fully expecting to be blown away and I have to say, I was not disappointed at all! I know sales is all about the numbers, but the experience I had shows that the entire staff cares so much more about the customer than the numbers. I talked with Brieanna off and on for two days trying to end my lease on my 2012 Edge early. She kept me at such ease and showed me the completely awesome Ford Fusion, and needless to say, I am so happy I went with the Fusion! Brieanna eased my fears about "moving on" from the Edge and I am so happy that I got to work with Brieanna! Brieanna then dropped me off to seal the deal, and that is when I got to become immersed in the Tutman Experience!! To say Tut has tons of personality would barely scratch the surface of what an amazing person he is! He let me "vent" about the situation involving my Edge and he had so many words of wisdom. He certainly puts people at ease in any situation and if you get the chance to be a part of the Tutman Experience, then you should consider yourself very lucky! More

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Awesome Sales and Finance experience! FIVE STAR FORD will do anything to get you the vehicle you want. All the staff from Sales (Brieanna) to Finance ( Tutman) was a great experience. They FIVE STAR FORD will do anything to get you the vehicle you want. All the staff from Sales (Brieanna) to Finance ( Tutman) was a great experience. They stick with their word and shoot you straight. Brieanna was very busy but always made time to make sure we were taken care of. Tut Edwards was very friendly and easy to deal with in the Finance Department. Everything went smooth and I would recommend this dealership to anyone. As long as we live in Texas, FIVE STAR FORD is our go to for vehicle purchases. More

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Brieanna & Five Star Brieanna made purchasing a new vehicle quick and painless! She listened attentively to my needs and found a car perfect for me! I highly recommend thi Brieanna made purchasing a new vehicle quick and painless! She listened attentively to my needs and found a car perfect for me! I highly recommend this dealership and her! More

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These guys will help you get the best deal in town and will turn you into a lifelong customer. Will highly recommend to my family and friends! will turn you into a lifelong customer. Will highly recommend to my family and friends! More

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