Brion Gaikins
Brion Gaikins at Dean Team Hyundai

Brion Gaikins | Page 2

Sales Representative

Dean Team Hyundai

14754 Manchester Road
Ballwin, MO 63011

not yet
rated
43 Reviews
not yet
rated

43 Reviews

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Dealership Experience

7 yrs, 8 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

43 Reviews of Brion Gaikins

February 04, 2023

Dealership Rating
Employee Rating

Brion and all very friendly. Dealership is convenient and nice inside. This is my second purchase from dealership and I would do a third. More

by rayslama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben French, Gordon Goevert

Feb 09, 2023

Dean Team Hyundai responded

Thank you for your outstanding review and your compliments on Brion! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Brion provided you with an above and beyond car buying experience. We greatly appreciate your Loyalty, business and your support!! We hope you enjoy your new Hyundai and please let us know if there’s anything else we can do for you.

January 26, 2023

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Employee Rating

Everyone was professional, kind, and efficient. They listened and respected me, they gave us time and explained everything clearly! More

by caitlinmundorf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben French

Jan 30, 2023

Dean Team Hyundai responded

Hi Caitlin! Thank you for your outstanding review and your compliments on Brion and our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Brion provided you with an above and beyond car buying experience. We greatly appreciate your Loyalty, business and your support!! We hope you enjoy your new Hyundai and please let us know if there’s anything else we can do for you.

January 18, 2023

Dealership Rating
Employee Rating

I have never had an easier time buying a car! I love my 2023 Hundai Tuscan! I have been working with Brion for about 2 years to find the right car for me. There was never any pressure! Thank you More

by Christine Corcoran Hay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Riley, Gordon Goevert , Bill Buchholz

Jan 25, 2023

Dean Team Hyundai responded

Absolutely outstanding!!!!! Thank you for your outstanding review and your compliments on Brion and our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Brion provided you with a above and beyond and an outstanding car buying experience. We greatly appreciate your Loyalty, business and your support!! Enjoy your new Hyundai and please let us know if there’s anything else we can do for you.

May 30, 2022

Dealership Rating
Employee Rating

It’s been awhile since we have purchase a New Vehicle. After researching and many calls, I call Dean Team. Broin was very personable, honest, hardworking, professional, and there was no pressure. The t More

by LJ_84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben French

Jun 06, 2022

Dean Team Hyundai responded

Hi there! Thank you for your business and your great review. We're glad to hear our team was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

April 27, 2022

Dealership Rating
Employee Rating

I appreciate Brion's good nature, knowledge, and helpfulness. He was easy to work with. The financial officer would benefit from similar qualities More

by John S.
Recommend Dealer
Yes

Other Employees Tagged: Mike Larkin

May 12, 2022

Dean Team Hyundai responded

Hi there! Thank you for your business and your great review. We're glad to hear our team was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

April 24, 2022

Dealership Rating
Employee Rating

Great experience with the Dean Team. Brion Gaikins is without a doubt one of the best salesmen I’ve ever had. My wife and I will be purchasing another vehicle from him in the near future More

by Mjguthrie1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Larkin

May 12, 2022

Dean Team Hyundai responded

Hi there! Thank you for your business and your great review. We're glad to hear our team was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

April 23, 2022

Dealership Rating
Employee Rating

The vehicle was not clean in the back and trunk. The vehicle maintenance light came on and I informed Brion who said he would have it taken care of. The vehicle maintenance light came back on when More

by sylforchrist
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Riley, Andy Miller, Eric Harrelson , Bill Buchholz, Mike Larkin

Apr 25, 2022

Dean Team Hyundai responded

Sorry to hear about the experience you had with your vehicle. I have forwarded your concerns regarding the check engine light to our service manager, Wade Knuckles. I spoke to Wade and he told me that what the oil change light needs to be reset. It was not on when they did the change. This light comes on automatically when a certain number of miles are hit. If you call Wade at the store, 636-591-0500 he will be happy to take care of that light for you. Is there a reason for your tagging of Andy Miller, a salesperson not involved in your purchase? Did you speak with our service advisor Bill Buchholz? The service advisor Tim Riley was not working that day. Eric Harrelson, the service director is officed at our VW/Subaru store so you probably had no contact with him. We take our reviews seriously, and use them to better ourselves as a dealership. We also want to make sure the review reflects the correct information on the correct people for each customer experience. As I said, please contact Wade Knuckles, the Hyundai service manager. He is aware of the mainenance light and will be happy to take care of that for you.

April 17, 2022

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Employee Rating

We had the best experience buying a 2022 Hyundai Santa Fe today. The guys ( Brion, Torrey , Gordon and Ed ) made us feel welcomed and appreciated. They gave us a super great deal and a memorable buying exper More

by MsPearl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gordon Goevert , Ed Gerardo, Torrey Iannazzo

Apr 19, 2022

Dean Team Hyundai responded

Hi there! Thank you for your business and your great review. We're glad to hear our team was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

April 09, 2022

Dealership Rating
Employee Rating

Brion helped me over the course of a few days locate a car that had been extremely hard for me to find. I had worked with many dealerships and none did the work Brion offered me which ultimately led me to More

by Baylee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Clintsman

Apr 11, 2022

Dean Team Hyundai responded

Hi Baylee! Thank you for your great review and your business. We're glad to hear Brion was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

April 07, 2022

Dealership Rating
Employee Rating

Brion's help was thoughtful & not pushy. I appreciated his calm approach. It made me more inclined to work with Dean Team. More

by CHECKMN
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matt Kuhn

Apr 11, 2022

Dean Team Hyundai responded

Hi there! Thank you for your great review and your business. We're glad to hear Brion was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

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