Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 71

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
873 Reviews
4.9

873 Reviews

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873 Reviews of Brittaney Quick

August 18, 2021

Dealership Rating
Employee Rating

Expeditious. Brittany saved us money with the $199 deal for 3 oil changes instead of two. Flanders, Flanders,Flanders. Wise up! Don’t aggravate your customers! More

by GGREENLEAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk, Cashier was good, too.

Aug 18, 2021

BMW of Westlake responded

Thanks for the great review!

August 18, 2021

Dealership Rating
Employee Rating

Love the service department at BMW of Westlake! Brittaney is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provide More

by mylisamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell , Carl Whelpley

Aug 18, 2021

BMW of Westlake responded

Thank you for the amazing review about your service team at BMW of Westlake!

August 17, 2021

Dealership Rating
Employee Rating

Brittaney was very helpful and very pleasant, she did an excellent job. I was very pleased the service completed and the car wash! I love my BMW! More

by JKRYSTOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk

Aug 17, 2021

BMW of Westlake responded

Thanks for the amazing review about Brittaney and BMW of Westlake!

August 17, 2021

Dealership Rating
Employee Rating

Great, fast service. Fair pricing. Was also told that I did not need a service that I expected to order. Will definitely be back when needed. More

by ddalton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Lieb

Aug 17, 2021

BMW of Westlake responded

Thank you for leaving this positive feedback!

August 12, 2021

Dealership Rating
Employee Rating

Awesome customer service, workmanship and attention to detail. I dealt with Brittany on three different occasions and she was phenomenal each time. She saved me a good deal of money on my last visit which More

by KEVANE0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

BMW of Westlake responded

Thanks for letting us know about positive experience with Brittaney and BMW of Westlake!

August 11, 2021

Dealership Rating
Employee Rating

Knew we were there for a battery recall. Took care of the situation in one hour. Prompt reliable service. Appointment was easy and at my convenience. More

by regisrlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

BMW of Westlake responded

Thanks for the awesome review about Brittaney and BMW of Westlake!

August 07, 2021

Dealership Rating
Employee Rating

I take my X3 to this dealership for all service, and their work is uniformly excellent. Service personnel is knowledgeable and friendly More

by aoscss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2021

BMW of Westlake responded

Thanks for the great review about Brittaney and BMW of Westlake!

August 05, 2021

Dealership Rating
Employee Rating

Great service every visit! Brittany and Jim were very courteous and followed up on the work that was requested. Loaner car is always a big plus More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk

Aug 05, 2021

BMW of Westlake responded

Thanks for the awesome review about Brittaney, Jim and BMW of Westlake!

August 04, 2021

Dealership Rating
Employee Rating

Good interaction with service advisors. Nice, clean and open waiting area. Pleasant experience overall. The rest of this is to fill the strange requirement of 25 words minimum. More

by HIZLAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Cordell , Jim Strunk

Aug 04, 2021

BMW of Westlake responded

Thanks for the great review!

August 03, 2021

Dealership Rating
Employee Rating

I was very satisfied with the service performed and impressed by the clean waiting area but wish that there were more reading materials to pass the time. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

BMW of Westlake responded

Hello, thanks for letting us know about your great experience. Since the pandemic started we haven't really had many magazines out but we will for sure address this issue moving forward. Thanks!

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