Brittany Gioielli | Page 2

Sullivan Buick GMC responded

Thank you for your feedback, Danny! We're glad to hear that Brittany provided you with excellent service and went above and beyond to assist with your vehicle needs. At Sullivan Buick GMC, we strive to ensure our customers have a great experience. If you have any suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to the chance to provide an even better experience in the future! Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for your review, Jay! We truly appreciate your kind words about the friendly service at Sullivan Buick GMC. It is wonderful to hear that you had a great experience and we look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for taking the time to provide these details, Allie. We understand that you expected the dealership's repair recommendations and associated costs to give you useful information for making a decision about your truck. The difference between the transmission estimate you received and the quote from another facility, along with your comments about the diagnostic charge and key retrieval process, will be brought to the attention of Sullivan Buick GMC. If you are open to speaking with us, please reach out directly so our team can better understand the circumstances surrounding your visit. We value your feedback and remain committed to providing customers with clear information about recommended repairs and service charges. Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for your feedback! We’re happy to hear about your positive experience at Sullivan Buick GMC. It’s great to know that Zach and Jay Tracey took excellent care of your 2021 Buick Envision needs. We appreciate your kind words and look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for your feedback, Danny! We appreciate you taking the time to share your experience with us at Sullivan Buick GMC. It's great to hear that you received fast service. We understand the issue with the shark fin cover is a common one, and we're here to help you resolve it on your next visit. If you have any further concerns, feel free to reach out to us. Looking forward to seeing you soon! Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for sharing your experience. We appreciate your positive comments about Brandon and Brittany and understand your concerns regarding your truck purchase, including the time involved with completing the transaction, follow-up on requested repairs, and pricing questions regarding the bed cover. At Sullivan Buick GMC, we strive to provide a smooth purchasing experience and clear information throughout the process. Please don't hesitate to contact us if you would like to discuss this further. We value your input and hope to assist you better in the future. Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us. It's wonderful to hear that our team is taking great care of your family and friends. We look forward to serving you all again in the future! Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for your wonderful review, Steve! We’re thrilled to hear that you had the best experience with us and that Brittany made such a positive impact. At Sullivan Buick GMC, we strive for fast service and a clean environment. We look forward to welcoming you and your truck back again soon! Sincerely, The Sullivan Buick GMC Team

Sullivan Buick GMC responded

Thank you for your feedback! We’re glad that you were impressed with the quick service time at Sullivan Buick GMC. We appreciate you taking the time to share your experience and look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team