Brittany Gioielli
Brittany Gioielli at Sullivan Buick GMC

Brittany Gioielli | Page 2

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

4.7
42 Reviews
4.7

42 Reviews

Write a Review

42 Reviews of Brittany Gioielli

August 29, 2026

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Employee Rating

Brittany was thorough , took all info, let me know approx time service would be complete. More

by JUSTBEKIND2016
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Aug 30, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re glad to hear that Brittany provided you with thorough service and kept you informed about the time your service would be completed. At Sullivan Buick GMC [Ocala, FL], we strive to make every visit a great experience. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

August 29, 2026

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The customer service team was great and the technician was very helpful didn’t like the new system to see when things were complete on my phone More

by rickthepestman
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Rick! We’re glad to hear that you had a positive experience with our customer service team and found our technician helpful. Your input regarding the new system is appreciated, as improving the customer experience is always a priority. If you have any more thoughts or suggestions, feel free to reach out to us at Sullivan Buick GMC. We look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

August 28, 2026

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Well, I called to get my Escolade serviced. Cadillac was too busy, so they took it to the GMC division. I needed a tire sensor rotation and anti-lock brake service. After two days, I was told t More

by ronblum12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Braden

Aug 28, 2026

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Ron. We understand your concerns regarding the service provided for your Escalade. It’s important to us that our customers receive thorough and satisfactory service, and we appreciate your feedback. We would like to encourage you to reach out to us directly so we can discuss your experience in more detail. Your satisfaction is important, and we want to ensure that we uphold our standards of excellence. Thank you again for your feedback. We hope to hear from you soon. Sincerely, The Sullivan Buick GMC Team

August 24, 2026

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I have been treated with A-1 service since I purchased my Canyon from Sullivan. I am in the market for a full-size truck but will wait until Sullivan finds what I am looking for. The reason is because of all More

by swimwise58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timi Thomas, Tony Ruiz

Aug 24, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve received A-1 service since purchasing your GMC Canyon from Sullivan. It’s great to know that Brittany and our team have made such a positive impression on you. We look forward to helping you find the perfect full-size truck when you’re ready. Please don’t hesitate to reach out when you’re ready to explore your options. Our team appreciates your trust in us! Sincerely, The Sullivan Buick GMC Team

August 18, 2026

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Brittany help with all my needs she went above and beyond to help with my vehicle issues. More

by Danny heeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debra smith

Aug 19, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Danny! We're glad to hear that Brittany provided you with excellent service and went above and beyond to assist with your vehicle needs. At Sullivan Buick GMC, we strive to ensure our customers have a great experience. If you have any suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to the chance to provide an even better experience in the future! Sincerely, The Sullivan Buick GMC Team

August 16, 2026

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Great service every time. Every one is very friendly and willing to help. Will be back More

by JAY5THJY
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2026

Sullivan Buick GMC responded

Thank you for your review, Jay! We truly appreciate your kind words about the friendly service at Sullivan Buick GMC. It is wonderful to hear that you had a great experience and we look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

August 10, 2026

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Gave us a 17k estimate to fix our trucks transmission. Should be absolutely illegal to charge this much money for something. We’re taking it elsewhere to be done for 4k. We thought taking it to GMC dealer More

by alliejportillo
Recommend Dealer
No

Other Employees Tagged: Brittany Gioielli

Aug 11, 2026

Sullivan Buick GMC responded

Thank you for taking the time to provide these details, Allie. We understand that you expected the dealership's repair recommendations and associated costs to give you useful information for making a decision about your truck. The difference between the transmission estimate you received and the quote from another facility, along with your comments about the diagnostic charge and key retrieval process, will be brought to the attention of Sullivan Buick GMC. If you are open to speaking with us, please reach out directly so our team can better understand the circumstances surrounding your visit. We value your feedback and remain committed to providing customers with clear information about recommended repairs and service charges. Sincerely, The Sullivan Buick GMC Team

August 09, 2026

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Sullivan Buick has always been very professional and great to me. Thank you Manager Zach and Jay Tracey for taking care of all of my 2021 Buick Envision needs. You are the best!! More

by PAMEUGENE6059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Jay Tracey

Aug 10, 2026

Sullivan Buick GMC responded

Thank you for your feedback! We’re happy to hear about your positive experience at Sullivan Buick GMC. It’s great to know that Zach and Jay Tracey took excellent care of your 2021 Buick Envision needs. We appreciate your kind words and look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

August 03, 2026

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The service department and manager were the BEST ever! Efficient and polite with great communication. More

by TBRADEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Sullivan Buick GMC responded

Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

July 26, 2026

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Employee Rating

Fast service looked at all my problems. I will have to go back in Monday because my shark fin cover for my antenna has flown off. After checking the internet that is a common problem More

by Danny heeter
Recommend Dealer
Yes

Other Employees Tagged: Debra smith

Jul 26, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Danny! We appreciate you taking the time to share your experience with us at Sullivan Buick GMC. It's great to hear that you received fast service. We understand the issue with the shark fin cover is a common one, and we're here to help you resolve it on your next visit. If you have any further concerns, feel free to reach out to us. Looking forward to seeing you soon! Sincerely, The Sullivan Buick GMC Team

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