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Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel | Page 4

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
283 Reviews
5.0

283 Reviews

Write a Review

283 Reviews of Brittany Startzel

June 04, 2026

Dealership Rating
Employee Rating

Ben gave classic customer service and I highly appreciate all the support for my car More

by wnjiru1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar

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Jun 05, 2026

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2026

Dealership Rating
Employee Rating

Ben he’s the man because of him I’m trading my M5 for X5 . Service department is the best with Rich lanci in charge More

by Jawadnhcllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Bob Leitch, Edward Maguire, Dennis Kogout

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May 29, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 23, 2026

Dealership Rating
Employee Rating

Excellent service from Ben . Dennis and Frank great service department that’s why I keep purchasing from this dealership More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Print
May 24, 2026

BMW of Fort Washington responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

May 22, 2026

Dealership Rating
Employee Rating

Because of great service i received today from Ben i really recommend this dealership to everyone. thx Ryan young for taking care of me without appointment More

by Jayden T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Print
May 23, 2026

BMW of Fort Washington responded

Hi Jayden, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2026

Dealership Rating
Employee Rating

Ben was great always treat me like family I recommend him to EVERYONE that come here!!! More

by Vernonpri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Frank Menna, Ryan Young, Ben Ammar

Print
May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2026

Dealership Rating
Employee Rating

Ben and Ryan helped me out today. I was in and out in no time. More

by dreadbug90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Print
May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2026

Dealership Rating
Employee Rating

Best service department at BMW of Fort Washington they treat you like family. From dropping your car till you pick it up . Thx Ben . Rich More

by Woodingd8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar

Print
May 08, 2026

BMW of Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2026

Dealership Rating
Employee Rating

Great service! Ben brought my car back and picked up a loaner when I had a tire issue. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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May 08, 2026

BMW of Fort Washington responded

Hi Kate, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2026

Dealership Rating
Employee Rating

The word of the day is service. Ben went above and beyond. In a complete bind and no appointment, Ben was able to get me in for service with no trouble at all. The managers Ryan and More

by qui2myheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Print
May 08, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 08, 2026

Dealership Rating
Employee Rating

It's always a pleasure to bring my car for service. Great people. From time to dropping to picking up. I wanna say thank you to Ben and Richard Lanci for all the help. More

by dreadbug90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Print
Apr 12, 2026

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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