Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 20

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
286 Reviews

Dealership Experience

3 yrs, 11 mos

4.7

286 Reviews

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286 Reviews of Brittany Weiss

November 21, 2024

Dealership Rating
Employee Rating

Brittany was phenomenal! Great communication, great knowledge and very friendly. I was confident she would guide me in the right direction. I highly recommend their service d More

by tbarnett570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Mares

Nov 21, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Brittany impressed you in this way. We are very lucky to have her at Autohaus. Take care and see you next time!

November 21, 2024

Dealership Rating
Employee Rating

Brittany is great. She makes the whole experience easy and enjoyable. I actually look forward to having my vehicle serviced just to say hello to her. She is a huge plus More

by dawnsturmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquis Mischeaux , Steve Emerson

Nov 21, 2024

Autohaus BMW responded

Thank you for the fantastic review Dawn! We loved being of service to you and hope we can assist you again soon.

November 20, 2024

Dealership Rating
Employee Rating

I was in a complete jam. Wife in hospital at Barnes. Nail in tire. Brittney was amazing. Take care of her. More

by MICHAEL.MANNION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

Nov 21, 2024

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 20, 2024

Dealership Rating
Employee Rating

Excellent customer service and prompt updates during the service process. All questions were promptly and thoroughly answered. More

by DarrellQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024

Autohaus BMW responded

Dear Darrell, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 20, 2024

Dealership Rating
Employee Rating

Great service. Wait area is very pleasant. Staff are courteous and knowledgeable. Overall a very positive experience More

by Nbkyf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Nov 21, 2024

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 14, 2024

Dealership Rating
Employee Rating

Autohaus got me in and out for service quickly and got the job done right! All the Autohaus employees were professional and friendly. Service advisor Patti Kupfer is amazing, Brandon Pittman in sales is t More

by Doug1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zinaida Bajramovic , Patti Kupfer, Dani, Doug and Brandon

Nov 14, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

October 26, 2024

Dealership Rating
Employee Rating

Wonderful service at Autohouse BMW Staff is helpful , efficient, and knowledgeable about the automobiles features and advantages More

by Anabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie

Oct 26, 2024

Autohaus BMW responded

Thanks you so much for the review! If there is anything else we can do for you, please let us know!

October 10, 2024

Dealership Rating
Employee Rating

3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun More

by Ihate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic , Patti Kupfer, Trey Starnes

Oct 28, 2024

Autohaus BMW responded

We are sorry for your inconvenience and do try to attend to emergencies in the order received. We are not sure what happened, but we are sorry.

August 07, 2024

Dealership Rating
Employee Rating

Love the dealership, especially my service advisor, Brittany Weiss. She is exceptional. Only thing keeping the review from a five star is that maintenance appointments usually take longer than planned. More

by Scott Watson / M3 Accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Autohaus BMW responded

Scott, thanks for the review! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again!

June 11, 2024

Dealership Rating
Employee Rating

Excellent Service. ..Dealer fixed a problem at least two independent shops were unable to address. Service team was thorough and professional in all regards. I was ext More

by mlhX1MSport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate your feedback and look forward to working with you in the future.

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