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Zinaida Bajramovic
Zinaida Bajramovic at Autohaus BMW

Zinaida Bajramovic

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
200 Reviews
4.8

200 Reviews

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200 Reviews of Zinaida Bajramovic

April 17, 2026

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A fantastic place to do business. Zinaida and Chris in particular are a joy to work with. I know my car is always in good hands. More

by Askantro
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

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April 17, 2026

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The Service experience was very efficient and met all expectations! The new waiting lounge area is beautiful and has great amenities! More

by rachelle.r.holt
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Recommend Dealer
Yes
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April 16, 2026

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This is the second car I have purchased at this dealership. And I keep coming back because of the people. The sales and service department are very good and they treat you like royalty. More

by Johnemartin84
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Recommend Dealer
Yes
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April 03, 2026

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Quick service turnaround, no issues with the work performed or staff. Chris B. Was helpful when I had a question on future service required. More

by Nick O.
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Brittany Weiss, Trey Starnes, Melanie Burkemper, Cassie Rackhaus

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Apr 04, 2026

Autohaus BMW responded

Thank you so much for your kind review! We're so glad that Chris was able to assist you. Chris is truly an asset to our team, and it's always wonderful to hear that his efforts are appreciated. We'll be sure to pass along your feedback to him. If there's anything else we can do for you, don't hesitate to reach out!

March 27, 2026

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quick and professional service as promised to me by auto haus i'm grateful to them More

by kurt
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Recommend Dealer
Yes
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Mar 30, 2026

Autohaus BMW responded

Kurt, thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

March 27, 2026

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The dealership as a whole is fantastic however the service advisor ZB was rude and talked down to me. If it weren’t for the previous service advisor Melanie, I would’ve given a lower rating. More

by Daphnekennedy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Burkemper

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Mar 27, 2026

Autohaus BMW responded

Thank you for taking the time to leave a review and for the generous rating! We truly appreciate your feedback, and we're sorry to hear that there were aspects of your experience that didn't meet you expectations. We take all concerns seriously, and we'd love the oppotrunity to address the issue you mention. Please feel free to contact Todd Feuerhaken, service director here at Autohaus 314-727--8700 directly.

March 26, 2026

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The service is effective and the employees are nice and cordial here at the Autohaus BMW service center. More

by erozen
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Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus service and making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

March 25, 2026

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The dealership is always professional yet a feeling of personal connection. Zinaida was great! And the service technician sent a thorough video explaining the status of the wrok completed More

by drphildembo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Zinaida. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations. We hope to have the opportunity to serve you again in the future.

March 19, 2026

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Autohaus is a great dealer to work with, I’ve never had any issues and the service has been great More

by Oscarpvpz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Marquis Mischeaux, Brittany Weiss, Trey Starnes, Brandy Wise

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Mar 19, 2026

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

March 15, 2026

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Employee Rating

Zinaida is a wonderful service representative. She kept me informed on all the details of the repairs of my car and is so friendly. More

by juliebeattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a positive experience with Zinaida. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

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