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Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
291 Reviews

Dealership Experience

3 yrs, 11 mos

4.7

291 Reviews

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291 Reviews of Brittany Weiss

August 19, 2026

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Employee Rating

Brittany Weiss is the best! She is incredibly kind and helpful! She provides great insight and service!! More

by Jennifer K
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 19, 2026

Autohaus BMW responded

Thank you for the 5 - star review! We are glad to hear Brittany provided you with awesome service! Our team of professionals is dedicated to providing everyone who visits our dealership only the best. We look forward to working with you in the future.

August 18, 2026

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Excellent service in a comfortable environment! I would recommend Autohaus for both sales and service. More

by Mtfanning
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2026

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience! If there's anything else w can help you with, please let us know.

August 15, 2026

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Love the communication from the time you set appointment until you receive the service. The video of your car is a definite plus. More

by JMarieP
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Recommend Dealer
Yes
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Aug 17, 2026

Autohaus BMW responded

Thanks for the review! On behalf of Autohaus, I would like to thank you for using us for the services that were needed. Your feedback is appreciated, please come visit us again !

August 14, 2026

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Employee Rating

Brittany in the service department is amazing and very helpful. She is knowledgeable and extremely efficient. Everyone I have dealt with is very nice and friendly. More

by wannaba10again
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2026

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Brittany impressed you in this way. We are very lucky to have her at Autohaus. Take care and see you next time!

August 12, 2026

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Outstanding service and communication by the entire team including valet, service technician, service desk and cashiet More

by Ken.mallin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Zinaida Bajramovic, Melanie Burkemper, Cassie Rackhaus

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Aug 12, 2026

Autohaus BMW responded

Thanks for the 5 - star review! Ken, you made our day with this review. We strive to deliver great experiences consistently so we can hear about fantastic reviews like this one. It's customers like you who make our work so rewarding. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your trust in us.

August 07, 2026

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Employee Rating

All personnel are polite and helpful Service Department is very knowledgeable and keep progress updates. The dealership is warm and welcoming More

by lvritter01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Zinaida Bajramovic, Melanie Burkemper, Cassie Rackhaus , Trey Starnes

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Aug 07, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

July 30, 2026

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Employee Rating

The people I dealt with are pleasant, helpful and professional. The service was completed on time at a reasonable cost. My BMW was returned to me freshly cleaned and washed. Excellent dealership. More

by PJ330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

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Jul 30, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a great experience here in the service department and with the staff. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

July 28, 2026

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My two experiences with the service department and Brittney have exceeded my expectations. The communication and whole process was easy. More

by ses
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2026

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is our top priority. Your feedback motivates us to keep exceeding expectations.

July 28, 2026

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Great ambiance, amenities, staff and service. Everything you would expect from a luxury car dealership. More

by abelsonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Zinaida Bajramovic, Melanie Burkemper, Cassie Rackhaus , Trey Starnes

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Jul 28, 2026

Autohaus BMW responded

On behalf of Autohuas BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit again!

July 13, 2026

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Employee Rating

It takes 3 weeks to get an appointment. Then I had to wait 2 hours to get the safety and emission test along with a battery registration ( which seems like it should not be necessary $100). More

by toddj4thaus7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 10, 2026

Autohaus BMW responded

We apologize for the inconvenience in waiting for an appointment. We have been very busy. Without your correct name, it is difficult to discuss your charges. We can address the credit card fee as most dealerships have a credit card fee now. Debit card, cash or check is no fee. You also, received an automatic 5% rewards posted to your New Autohaus rewards app for you to use on your next service visit. So a net plus 3% if you used a credit card. Perhaps you will reconsider. Thanks.

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