Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
277 Reviews
4.7

277 Reviews

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277 Reviews of Brittany Weiss

June 17, 2026

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Employee Rating

Excellent customer service and prompt notice of status. Always goes above and beyond to create an amazing experience for the customer. More

by DarrellQ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Zinaida Bajramovic

Jun 17, 2026

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is our top priority. Your feedback motivates us to keep exceeding expectations.

June 16, 2026

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Employee Rating

Text support was quick and efficient. I appreciated the video from technician explaining the work done in my vehicle. I greatly appreciated the use of a loaner care since it took 5 days t More

by bradencharity
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Jun 17, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed the video and Geniuses here at Autohaus. You'll always welcome here at Autohaus!

June 13, 2026

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I purchased my BMW a couple of years ago and we have had the best experience since with servicing my vehicle. They are very accommodating and send texts providing updates while they have my BMW. Such an exc More

by Angela Barbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zinaida Bajramovic

Jun 13, 2026

Autohaus BMW responded

Angels, thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

June 07, 2026

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Always great service. Loved the loaner car too! Very smooth, professional and easy transaction.Thanks More

by ldonovan
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Recommend Dealer
Yes
Jun 08, 2026

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us and we strive to give our customers the best experience. We appreciate the great review and look forward to working with you again.

June 07, 2026

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Quick and timely service was given on the X3. Tech gave us a video update after inspecting the car. Work performed promptly. More

by Bob B.
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2026

Autohaus BMW responded

Bob, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our service department with a positive experience. You'll always welcome here at Autohaus!

June 04, 2026

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My service was timely. The staff was pleasant. It was a painless process. would definitely recommend. More

by mchobbs78
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a great experience here in the service department and with the staff. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

May 23, 2026

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So I have been getting my 335i BMW serviced at Autohaus in Maplewood its been 4 years now and the service has always been top of the line even with some small miscommunication,I watch them correct my probl More

by Ricardogriffin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

May 27, 2026

Autohaus BMW responded

Ricardo, thanks you so much for your kind review! We truly appreciate your loyalty and so grateful to have you as a long-time customer. Your feedback always means a lot to us, and we're thrilled to know that we continue to meet your expectations. We look forward to serving you for many more visits ahead.

May 22, 2026

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Kind, courteous, and helpful. Costs are reasonable and they always explain everything clearly. Highly recommend. More

by tkulage
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Brittany. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus

May 21, 2026

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Employee Rating

Did a nice job replacing a part on my car and changing oil. Brittany who was my point of contact was awesome and super helpful. More

by Adambennett8
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 21, 2026

Autohaus BMW responded

Thanks for the review! We're pleased to hear about your positive experience with Brittany. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus.

May 19, 2026

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Employee Rating

Communication about the damage to my car was excellent. I knew what they were going to do and when. They delivered as promised. They are also cordial and respectful. Great attitude. More

by sherry.tucker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Bruner

May 21, 2026

Autohaus BMW responded

Thanks for the review! The service department give their best to help customers and we're delighted to hear you enjoyed our services with a positive experience. We hope to see you again when services are needed!

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