Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
304 Reviews

Dealership Experience

4 yrs, 1 mo

4.7

304 Reviews

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304 Reviews of Brittany Weiss

September 30, 2026

Dealership Rating
Employee Rating

Convenient, professional and excellent waiting area. Job was finished in the time frame state. Good snacks too. . More

by spiggy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Autohaus BMW responded

Thank you for the fantastic review ! We loved being of service to you and hope we can assist you again in the future. You're always welcome to our snacks !

September 25, 2026

Dealership Rating
Employee Rating

The advisor that handled my service was not personable and rushed me through the process. More

by cmmannery
Service Price Transparency
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Recommend Dealer
No

September 21, 2026

Dealership Rating
Employee Rating

Autohaus has a beautiful showroom and is conveniently located just south of downtown Cayton. The sales staff, service, and finance department are top notch. More

by bschwarz71
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Steve Zitko, Amy Patterson

Sep 22, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

September 20, 2026

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Employee Rating

Excellent customer service support great service staff and gret work excellent customers satisfaction good service More

by jg1750336
Service Price Transparency
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Recommend Dealer
Yes
Sep 20, 2026

jg1750336 responded

Excellent customer services enjoy working with them

September 18, 2026

Dealership Rating
Employee Rating

The team at Autohaus turned a bad day with a tire issue into a quick fix where a learned more about my car. Loved how the mechanics create a video outlining what service they are going to perform and why. More

by Pneustuff
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again in the future.

September 16, 2026

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Fast service! Wonderful experience as always! I will most definitely return for any needed service. More

by jodik2310
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 16, 2026

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Service team will love to read the kind words you left about their service!

September 09, 2026

Dealership Rating
Employee Rating

Service is poor. I waited 4 hours for a routine service. Was told it would be 1 hour and 15 mins. No sense urgency or communication from the service representative. S More

by JL
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Recommend Dealer
No

Other Employees Tagged: Bob Dedert

September 04, 2026

Dealership Rating
Employee Rating

I have been a customer for 23 years. The service department is first class. I have never had an issue. They are extremely competent and friendly. More

by Rdnyholmes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Melanie Burkemper

Sep 04, 2026

Autohaus BMW responded

Thank you for the great review, and for being a loyal customer! We are pleased to know about your positive experience with us. Thank you for choosing Autohaus!

September 03, 2026

Dealership Rating
Employee Rating

Making appointment was efficient Having a loaner car ready was helpful Service was explained well along with the video More

by schiffer.miller
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 03, 2026

Autohaus BMW responded

Thank you for the great feedback! We’re glad to hear our team provided you with great service. We truly appreciate your recommendation!

September 02, 2026

Dealership Rating
Employee Rating

Appreciate the loaner for multi day repair. Need a few more words to reach fifteen More

by itsmebobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with

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