Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.7
307 Reviews

Dealership Experience

4 yrs, 1 mo

4.7

307 Reviews

Write a Review

307 Reviews of Brittany Weiss

October 21, 2026

Dealership Rating
Employee Rating

I wish i eould have known i couldnt just drop off my car and come back in three hours. It was a full 24 hour wsit. Not great! More

by rferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. Sorry for any inconvenience you may have had. If there is anything else we can do for you, please let us know.

October 21, 2026

Dealership Rating
Employee Rating

Everyone was really nice and the service was great. Really like the spacious dealership. We heard about you all and glad that we finally made it. More

by lacross13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Autohaus BMW responded

Thanks for the 5 - star review! You made our day with this review. We strive to deliver great experiences consistently so we can hear about fantastic reviews like this one. It's customers like you who make our work so rewarding. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

October 16, 2026

Dealership Rating
Employee Rating

The service is excellent and the staff are very knowledgeable and friendly. The facility is very clean and well maintained with care. More

by richardebuckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Autohaus BMW responded

Thank you for the 5 - star review! We are pleased to know about your positive experience with Brittany, and we are grateful to have such a positive staff. Thank you for choosing Autohaus!

Oct 16, 2026

richardebuckley responded

Brittany Weiss is the best! She makes your experience special.

September 30, 2026

Dealership Rating
Employee Rating

Convenient, professional and excellent waiting area. Job was finished in the time frame state. Good snacks too. . More

by spiggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Autohaus BMW responded

Thank you for the fantastic review ! We loved being of service to you and hope we can assist you again in the future. You're always welcome to our snacks !

September 25, 2026

Dealership Rating
Employee Rating

The advisor that handled my service was not personable and rushed me through the process. More

by cmmannery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 21, 2026

Dealership Rating
Employee Rating

Autohaus has a beautiful showroom and is conveniently located just south of downtown Cayton. The sales staff, service, and finance department are top notch. More

by bschwarz71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Zitko, Amy Patterson

Sep 22, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

September 20, 2026

Dealership Rating
Employee Rating

Excellent customer service support great service staff and gret work excellent customers satisfaction good service More

by jg1750336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2026

jg1750336 responded

Excellent customer services enjoy working with them

September 18, 2026

Dealership Rating
Employee Rating

The team at Autohaus turned a bad day with a tire issue into a quick fix where a learned more about my car. Loved how the mechanics create a video outlining what service they are going to perform and why. More

by Pneustuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again in the future.

September 16, 2026

Dealership Rating
Employee Rating

Fast service! Wonderful experience as always! I will most definitely return for any needed service. More

by jodik2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Service team will love to read the kind words you left about their service!

September 09, 2026

Dealership Rating
Employee Rating

Service is poor. I waited 4 hours for a routine service. Was told it would be 1 hour and 15 mins. No sense urgency or communication from the service representative. S More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Dedert

1
...

Dealership Inventory (227 Vehicles)

used 2026 BMW X3 car, priced at $49,289
2026 BMW X3
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
new 2027 BMW X1 car, priced at $50,179
2027 BMW X1
new
Space Silver exterior
Automatic
All-wheel Drive
used 2026 BMW X5 car, priced at $63,498
2026 BMW X5
used
Gray Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X5 car, priced at $68,224
2026 BMW X5
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 230 car, priced at $52,849
2026 BMW 230
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2027 BMW X1 car, priced at $50,844
2027 BMW X1
new
Mineral White Metallic exterior
Automatic
All-wheel Drive