Brittney Mitchell
Brittney Mitchell at Honda of Fort Worth

Brittney Mitchell

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Brittney Mitchell

May 18, 2026

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Employee Rating

Brittany is awesome and the best service tech I've ever had inter actions with. She is the greatest!!! She personalize, professional, and proficient. My services will always be in her care. She made me fee More

by ONELADYSRS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

We are thrilled to hear about your outstanding experience with our service team. Your kind words about receiving personalized, professional, and proficient care truly mean the world to us. It's wonderful to know that you felt comfortable and stress-free throughout your 30,000-mile service appointment, even with the comprehensive maintenance required. We understand that major service appointments can feel overwhelming, so we're delighted that our team made the process smooth and reassuring for you. Your confidence in continuing to trust us with your vehicle's care is the highest compliment we could receive. Thank you for taking the time to share your positive experience at Honda of Fort Worth.

May 17, 2026

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Very professional experience and efficient with details about my service. The life of my car is in Britney’s hands she is the best!!!! More

by ONELADYSRS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

Your feedback is incredibly valuable to us! We're thrilled to hear about your outstanding professional experience and how attentive we were to every detail of your service. It's wonderful to know that you feel confident entrusting your vehicle's care to our team. Your kind words about the exceptional service you received truly make our day. We're committed to continuing to provide you with the same level of excellence and attention to detail that keeps your car running smoothly. Thank you for choosing Honda of Fort Worth!

May 03, 2026

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Good, complete and friendly service. Service and sales associates are always friendly and helpful. While nothing is perfect, they seem work towards that goal. More

by John M
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Greg Besson, Kerry Stewart, Edward Staley , Richard Denny

May 06, 2026

Honda of Fort Worth responded

Thank you for your review, John. We truly appreciate you taking the time to share your experience. Your kind words about our comprehensive and welcoming service mean so much to our team. We are delighted to hear that our service and sales team members have consistently provided you with the friendly and helpful support you deserve. Your recognition of our commitment to excellence motivates us to continue striving for the highest standards in everything we do. We value your trust in us and look forward to serving you again in the future.

April 28, 2026

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The maintenance representative was willing to listen my request and very politely in a timely manner. More

by MKMADISON2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maintenance department

Apr 29, 2026

Honda of Fort Worth responded

We are utterly delighted to hear about your positive experience with our maintenance team. It's wonderful to know that our representative took the time to listen to your needs and provided courteous service in a prompt fashion. Your feedback reinforces our commitment to delivering exceptional customer care. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of attentiveness and respect.

April 24, 2026

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Very fast service on a rainy day, when beyond what I needed with oil change, tire rotation, and fixes in issue with a part out of place in the back. More

by kuumbainc
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2026

Honda of Fort Worth responded

Thank you for your wonderful feedback! We're truly delighted that our team provided such efficient service despite the challenging weather conditions. It's wonderful to hear that we could take care of your oil change and tire rotation while also addressing the part issue you experienced. Going above and beyond what our customers expect is exactly what we strive for every day. Your experience on that rainy day reflects our commitment to comprehensive automotive care, and we appreciate you taking the time to share how we exceeded your expectations.

April 10, 2026

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Excellent service and completed the work quickly. Brittney was a pleasure to work with! A+++ More

by DBLB1
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Recommend Dealer
Yes
Apr 13, 2026

Honda of Fort Worth responded

We are privileged to hear about your outstanding experience with our service team. Your kind words about the quick completion of your work and the exceptional service you received truly mean a lot to us. It's wonderful to know that Brittney made such a positive impression during your visit. We're thrilled that our team could provide you with the efficient and pleasant service experience you deserved. Your feedback helps us continue delivering the quality care our customers expect.

April 04, 2026

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The dealership is very nice for a customer who are waiting for their car I think it’s excellent More

by littlebull59
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Pelayo, Trent Thannisch

Apr 08, 2026

Honda of Fort Worth responded

Thank you for the wonderful feedback! We're thrilled you had an excellent experience while waiting. Creating a comfortable environment for our customers is something we take great pride in. We look forward to serving you again!

March 29, 2026

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Employee Rating

Excellent service……. staff was very helpful and polite. Clean facility with comfortable seats. Very nice dealership. More

by Teetersgw
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Honda of Fort Worth responded

Thank you for your wonderful feedback! We're pleased to hear our team provided helpful and courteous service, and that you found our facility clean and comfortable. We appreciate you sharing your positive experience and look forward to serving you again.

March 21, 2026

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Dramatically overpriced for no reason. I may come here to buy parts, but my odds of buying a vehicle here or future service aren’t great. You’re pricing is absurd. More

by JON
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Recommend Dealer
No
Mar 26, 2026

Honda of Fort Worth responded

We appreciate you taking the time to share your perspective. Our goal is always to provide value and quality in every interaction, whether for parts, vehicles, or service. Feedback like yours helps us continue improving how we serve our customers. For any additional questions or assistance, please reach out to Greg Besson, our General Manager, at 817-696-4000 or Gbesson@hondaoffortworth.com directly.

March 20, 2026

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Employee Rating

Strongly satisfied of the kind of service. Satisfied as well of the service at waiting room. Anyway everything was done fast. I will recommend anyone to go to Honda of Fort Worth. More

by sneduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Pelayo

Mar 26, 2026

Honda of Fort Worth responded

Thank you for your satisfaction with our service and waiting room experience! We're thrilled you found everything efficient and appreciate your recommendation of Honda of Fort Worth. Your positive feedback means a lot to us, and we look forward to serving you again.

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