Brittney Mitchell
Brittney Mitchell at Honda of Fort Worth

Brittney Mitchell

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of Brittney Mitchell

April 10, 2026

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Employee Rating

Excellent service and completed the work quickly. Brittney was a pleasure to work with! A+++ More

by DBLB1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 13, 2026

Honda of Fort Worth responded

We are privileged to hear about your outstanding experience with our service team. Your kind words about the quick completion of your work and the exceptional service you received truly mean a lot to us. It's wonderful to know that Brittney made such a positive impression during your visit. We're thrilled that our team could provide you with the efficient and pleasant service experience you deserved. Your feedback helps us continue delivering the quality care our customers expect.

April 04, 2026

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The dealership is very nice for a customer who are waiting for their car I think it’s excellent More

by littlebull59
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Pelayo, Trent Thannisch

Apr 08, 2026

Honda of Fort Worth responded

Thank you for the wonderful feedback! We're thrilled you had an excellent experience while waiting. Creating a comfortable environment for our customers is something we take great pride in. We look forward to serving you again!

March 29, 2026

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Excellent service……. staff was very helpful and polite. Clean facility with comfortable seats. Very nice dealership. More

by Teetersgw
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Honda of Fort Worth responded

Thank you for your wonderful feedback! We're pleased to hear our team provided helpful and courteous service, and that you found our facility clean and comfortable. We appreciate you sharing your positive experience and look forward to serving you again.

March 21, 2026

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Dramatically overpriced for no reason. I may come here to buy parts, but my odds of buying a vehicle here or future service aren’t great. You’re pricing is absurd. More

by JON
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Recommend Dealer
No
Mar 26, 2026

Honda of Fort Worth responded

We appreciate you taking the time to share your perspective. Our goal is always to provide value and quality in every interaction, whether for parts, vehicles, or service. Feedback like yours helps us continue improving how we serve our customers. For any additional questions or assistance, please reach out to Greg Besson, our General Manager, at 817-696-4000 or Gbesson@hondaoffortworth.com directly.

March 20, 2026

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Strongly satisfied of the kind of service. Satisfied as well of the service at waiting room. Anyway everything was done fast. I will recommend anyone to go to Honda of Fort Worth. More

by sneduc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Pelayo

Mar 26, 2026

Honda of Fort Worth responded

Thank you for your satisfaction with our service and waiting room experience! We're thrilled you found everything efficient and appreciate your recommendation of Honda of Fort Worth. Your positive feedback means a lot to us, and we look forward to serving you again.

March 13, 2026

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Great job and hardly no wait time. Thanks and price was no problem at all. More

by eugenecarlaann@hotmail.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Honda of Fort Worth responded

Thank you for your positive feedback! We're thrilled you had minimal wait time and were satisfied with our pricing. We appreciate your business and look forward to serving you again at Honda of Fort Worth.

March 09, 2026

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Always very helpful and courteous. They always make sure to explain what is going on so you have an understanding of the services performed on your car More

by colund9
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2026

Honda of Fort Worth responded

We are overjoyed to hear about your positive experience with our team. Your feedback about our staff being helpful and courteous truly means a lot to us. We take pride in ensuring our customers understand the services being performed on their vehicles, and it's wonderful to know that our efforts to provide clear explanations made a difference in your visit. Thank you for taking the time to share your experience.

October 20, 2025

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Provide good estimates for regular maintenance. Allowed review and prioritization of maintenance. App makes it easy to authorize selected maintenance. More

by Wassbu
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 27, 2025

Honda of Fort Worth responded

We are grateful for your positive feedback about our maintenance services. It's wonderful to hear that you found our estimates helpful and appreciated being able to review and prioritize your vehicle's maintenance needs. We're pleased that our app made the authorization process convenient for you. Your experience reflects our commitment to making car maintenance straightforward and transparent. Thank you for choosing Honda of Fort Worth and for taking the time to share your thoughts.

October 09, 2025

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Employee Rating

Friendly, respectful and thorough. Great waiting room. Attention to details. Can’t beat the convenient location. More

by imnhvn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Honda of Fort Worth responded

Thank you for your review and for taking the time to share your experience. We are privileged to know that our team provided you with respectful and thorough service. Your feedback about our welcoming waiting area and our focus on the small details means a great deal to us. We understand that convenience matters, and we're happy that our location works well for you. Your kind words motivate us to continue delivering the quality service our customers deserve.

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