179 Reviews
Write a Review179 Reviews of Brock Grim
November 18, 2025
Initially I was discouraged as I didn’t have an appointment, but the service guys worked me in and got my problem solved in short order. They took excellent photos for my insurance company and I wa appointment, but the service guys worked me in and got my problem solved in short order. They took excellent photos for my insurance company and I was extremely happy in the end. It’s never a convenient time to have car issues but the turnaround was quick, and to my satisfaction. Thanks! More
Other Employees Tagged: Justin Madison
November 18, 2025
I like it that when I call my name pops up and they know who I am immediately. I've always had very good and honest service there and the technician seem very knowledgeable and capable. who I am immediately. I've always had very good and honest service there and the technician seem very knowledgeable and capable. More
Other Employees Tagged: Ian Davis
November 16, 2025
Responsive and answered questions I had. I do not like how Toyota changed the talk to text feature! Defeats the purpose of not having to hold your phone. The example texts do not pertain! I do not like how Toyota changed the talk to text feature! Defeats the purpose of not having to hold your phone. The example texts do not pertain! More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
November 14, 2025
The service was great . the vidio was great knowing what was done. And very detailed the vidio was great knowing what was done. And very detailed More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
November 14, 2025
Everyone was so great, thank you so much for picking up my car and taking it there to be fixed! I so appreciate it! my car and taking it there to be fixed! I so appreciate it! More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
November 08, 2025
Excellent service while traveling from Colorado and very professional, friendly, courteous and wanted to know if I needed anything else professional, friendly, courteous and wanted to know if I needed anything else More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
November 06, 2025
My service at Toyota of Des Moines was great! They completed everything my vehicle needed in a timely fashion. They completed everything my vehicle needed in a timely fashion. More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
November 01, 2025
Nice facility. Service advisor in a hurry. No personal touch. Left with a sense she would do enough to keep her job. Thanks Service advisor in a hurry. No personal touch. Left with a sense she would do enough to keep her job. Thanks More
Other Employees Tagged: Emily Wagner
October 30, 2025
Great service. They are courteous and knowledgeable. I do wish to thank them for the exceptional service. They are courteous and knowledgeable. I do wish to thank them for the exceptional service. More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
October 30, 2025
Toyota of Des Moines exceeded our expectations this week for our 20,000 mile check up! The associates greeted us, discussed the plan of action, asked about any concerns we had and got to work. We were very for our 20,000 mile check up! The associates greeted us, discussed the plan of action, asked about any concerns we had and got to work. We were very impressed with the video check up that was performed on our car and plan to show it to our local dealership. All was completed in 40 minutes and we were on our way! We will reccommend to our friends and family! More
Other Employees Tagged: Gabe Naylor

