Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 9

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
157 Reviews
4.6

157 Reviews

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157 Reviews of Brock Grim

October 07, 2025

Dealership Rating
Employee Rating

Helpful, on time, dedicated, passionate, personal and caring. Very clean and tidy in office area and garage More

by kileyhannan27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison , Brock and Justin are great at what they do. Couldn't have asked for better help

October 02, 2025

Dealership Rating
Employee Rating

Customer service really awesome Next time I buy a car, I will come over there by again More

by HONGLE96
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

September 29, 2025

Dealership Rating
Employee Rating

My service was top notch- care for my vehicle, efficient service, video of inspection, comfortable waiting room, friendly staff, good complementary latte! More

by DBELLINDIANOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 28, 2025

Dealership Rating
Employee Rating

Ian Davis and the Folks in the Service Dept are Friendly Top Notch Professionals that do a Great Job. More

by PH CIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 25, 2025

Dealership Rating
Employee Rating

They have great customer service, they are friendly and helpful, and I trust my car with them. More

by missconniesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

The service was quick. Everyone was friendly, knowledgeable, and helpful. The shuttle service was quick and cinvenient More

by TIMJEVEN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 15, 2025

Dealership Rating
Employee Rating

Took me without a n appointment; did a good and thorough 25000 mile service; had a great video overview of the service plus a brief checklist of what was done and what needs attending to in the future. More

by Screen name
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 14, 2025

Dealership Rating
Employee Rating

Professional and courteous staff. The repairs and service were well explained to us. Clean center. More

by cjanasko
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

September 12, 2025

Dealership Rating
Employee Rating

I get great service from Toyota of Des Moines. They are very knowledgeable, friendly, and helpful. When I am in there for service they always keep me informed about what they are doing. I am compl More

by JMC2856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2025

Dealership Rating
Employee Rating

Always happy to work with Toyota of Des Moines. Great customer service from the sales staff, service staff and answering service. More

by ralverio
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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