Brooke Beaudin | Page 4

The service was fantastic. I was there for regular maintenance. Thanks Brooke for taking such good care of me. I had an appointment during the service time. Instead of loaning I was there for regular maintenance. Thanks Brooke for taking such good care of me. I had an appointment during the service time. Instead of loaning me a car. Brooke arranged for a driver to drive me and pick me up! And the car was ready when I got back. More

by debhillcoach Verified Customer Verified Customer

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Brooke handled everything very well. I booked my appointment online which apparently did not work. Brooke took care of all that and got me a loaner car. She is very good. I booked my appointment online which apparently did not work. Brooke took care of all that and got me a loaner car. She is very good. More

by gabernard Verified Customer Verified Customer

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The service visit was easy to schedule and went as expected. I love the video included describing the maintenance and results. expected. I love the video included describing the maintenance and results. More

by mlfsrq2 Verified Customer Verified Customer

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Unexpected visit due to tire pressure issue. Had to replace tire (nail) but all completed in 1 1/2 hours. Had to replace tire (nail) but all completed in 1 1/2 hours. More

by jshearn3461 Verified Customer Verified Customer

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Always have a pleasant experience at this dealership. Staff is always knowledgeable and provide excellent service. Staff is always knowledgeable and provide excellent service. More

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Ease of communication and efficient service Brooke at BMW service has been great to work with. She answers text timely and works to find me alternative transportation if needed. Her communication skills are service has been great to work with. She answers text timely and works to find me alternative transportation if needed. Her communication skills are excellent! More

by JAZZERTINA Verified Customer Verified Customer

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Brooke explained to me that oil change appointments are now usually done in the mornings. I was not told this when I called for an appointment. She said I would probably be waiting for a couple hours just now usually done in the mornings. I was not told this when I called for an appointment. She said I would probably be waiting for a couple hours just for an oil change. I was not happy. I even talked about leaving and coming back some morning. Brooke talked to her manager, explained that I was not told about when oil changes were done. I was done and out within an hour. Thanks Brooke! More

by Jmsg52 Verified Customer Verified Customer

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Efficient scheduling. Clear understanding of what needed to be done and pricing. Video update helpful and turnaround was acceptable Clear understanding of what needed to be done and pricing. Video update helpful and turnaround was acceptable More

by ANGEL-ABB Verified Customer Verified Customer

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Very prompt customer service. I love the pick up and drop off service as well. I love the pick up and drop off service as well. More

by TINASWARTZ Verified Customer Verified Customer

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Excellent service done in a timely manner. Car returned washed and clean. Friendly and professional. Car returned washed and clean. Friendly and professional. More

by mewerg Verified Customer Verified Customer

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