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Brooke Beaudin
670 Reviews
670 Reviews
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670 Reviews of Brooke Beaudin
May 22, 2026
They diagnosed a complex problem and kept me informed of progress and timeline. The car was repaired ahead of schedule and am very happy with the experience I had. progress and timeline. The car was repaired ahead of schedule and am very happy with the experience I had. More
by IANWELHAM
Verified Customer
May 15, 2026
Very accommodating service shop. Ensures that client needs are addressed promptly and efficiently. I was impressed how easy Brooke made this experience for me. Ensures that client needs are addressed promptly and efficiently. I was impressed how easy Brooke made this experience for me. More
by MANEET SAHNI
Other Employees Tagged: Brooke Beaudin
May 15, 2026
Very good customer service, welcoming customers with great service BMW has been the world's biggest automaker for over a decade now I get to see the most amazing cars and now I drive one of them and lov great service BMW has been the world's biggest automaker for over a decade now I get to see the most amazing cars and now I drive one of them and love it More
by REDBONE3447
Other Employees Tagged: Brooke Beaudin
May 11, 2026
Having driven luxury cars for the last 45 years, I have to say, this is by far and away the worst dealership I have ever encountered. Very sad, because I like the BMW brand and have owned many. There entir to say, this is by far and away the worst dealership I have ever encountered. Very sad, because I like the BMW brand and have owned many. There entire service process is horrid and their customer care is abysmal. Someone from the organization needs to buy a Mercedes and then go across the street to the Mercedes dealership and study thier methodology and processes. More
by jthayerco
May 09, 2026
Pleased with the service I received. I was kept abreast of work that needed to be done. I was kept abreast of work that needed to be done. More
by Rob
Other Employees Tagged: Cameron Goudreau
May 08, 2026
First, the glass people are like circling harassing hawks and they are liars. He didn’t even know which car was mine and tried to guess and showed me pictures of things that probably weren’t even my car and and they are liars. He didn’t even know which car was mine and tried to guess and showed me pictures of things that probably weren’t even my car and if they were, they were just dirty spots on my window. There are no deficiencies at all in my glass - 100% certain. They are trying to run a scam. I told the guy I wasn’t interested and then they kept calling me. I had to block their number. This made for a miserable experience. It makes me want to go to a different dealership. I live in Punta Gorda so I have choices between Sarasota, Fort Myers and neighbors. Probably won’t be back to Sarasota because I also feel like you guys are just trying to sell extra things that aren’t needed. I have relatively new tires and the front tires are showing a bit of where but the back tires are perfectly fine. I had a second opinion on this and I was thrilled all four tires needed to be replaced. Not true.. More
by Kwfgator
May 08, 2026
Brooke was exceptional. She is efficient, very knowledgeable and kept me informed of the progress on my vehicle. Excellent ambassador for the dealership. She is efficient, very knowledgeable and kept me informed of the progress on my vehicle. Excellent ambassador for the dealership. More
by MURRAYEMAYNARD
May 07, 2026
It was easy and a pleasure buying the vehicle from them. From deciding to trade in my old vehicle to driving out in a new one was a couple of days From deciding to trade in my old vehicle to driving out in a new one was a couple of days More
by duncanegm
Other Employees Tagged: James Frye
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