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Brooke Bercegeay
Brooke Bercegeay at Price LeBlanc Lexus

Brooke Bercegeay | Page 4

Service Assistant Manager

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
156 Reviews
4.8

156 Reviews

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156 Reviews of Brooke Bercegeay

November 25, 2024

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Employee Rating

Service is first rate; if anything needs a follow up, it’s taken care of promptly. It’s a pleasure to do business with Price Leblanc Lexus. More

by EDGREE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh in service

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Nov 26, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! It's great to hear that you had a great experience with our service and that any follow-ups were promptly taken care of. We appreciate your business and look forward to serving you again in the future.

November 25, 2024

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Employee Rating

Jonathan is always great to work with. My car was finished in a timely manner and no issues. Thanks! More

by MCLOUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Jonathan Chouest

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Nov 26, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Jonathan at Price LeBlanc Lexus. We're glad to hear that your car was completed in a timely manner and without any issues. We appreciate your feedback and look forward to serving you again in the future.

November 25, 2024

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Employee Rating

They were very professional and I will certainly use them again in the future., thanks More

by RONNIEVALLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 26, 2024

Price LeBlanc Lexus responded

Thank you for your kind words, Ronnievallee. We are pleased to hear that you had a positive experience with us. We look forward to serving you again in the future.

November 22, 2024

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Employee Rating

Staff always take exceptionally great care of the clients and service is preformed with excellence! More

by EETAYLOR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Puhl, Melvin Burden, Sarah Sarfaraz, Hannah Prahter

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Nov 25, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We strive to deliver top-notch service to all of our clients, and it is rewarding to receive feedback that reflects our efforts.

November 18, 2024

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Employee Rating

Cleanliness of lobby, office and bathroom. Staff is friendly and professional. Also enjoy the snacks More

by soph.guidry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Missy Webb-Harris

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Nov 19, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review! We're glad to hear that you found everything clean and that our staff was friendly and professional. We're also happy to hear that you enjoyed the snacks provided. Your feedback is greatly appreciated.

November 16, 2024

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Employee Rating

I love Price LeBlanc Lexus ! ! They treat me like family and always take care of me and my car. Grateful for their service. More

by DIANE.TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Puhl, Lucas DeLacerda, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 18, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words, Diane! We're thrilled to hear that you feel like part of the Price LeBlanc Lexus family. We truly appreciate your loyalty and trust in our service.

November 12, 2024

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Employee Rating

All around great experience. Service was fast and friendly. Will recommend to friends and family. More

by guient27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Sarfaraz

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Nov 12, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words! We are happy to hear that you had such a positive experience at Price LeBlanc Lexus. We appreciate your recommendation and look forward to the possibility of working with you again.

November 11, 2024

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Employee Rating

As a loyal Lexus RX owner for over 20-yrs, this is the first time I've had any service issue. Approximately 3-weeks ago I notified the dealership my RX-350 (11 months old, with 13K mileage) has an incessa More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Fremin, Hannah Prahter

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Nov 13, 2024

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, Paul. We apologize for the inconvenience you have experienced with your Lexus RX-350 and the ongoing brake squealing issue. Your loyalty as a long-time Lexus owner is greatly appreciated, and we are committed to resolving this matter promptly. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 09, 2024

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Employee Rating

The service was great didn't have to wait long. Everyone was friendly and kind. More

by ANIYAH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 11, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Aniyah7. We are thrilled to hear that you had a great service visit and that our team was friendly and kind. We appreciate your feedback and look forward to serving you again in the future.

November 07, 2024

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Employee Rating

Always excellent customer service and I am pleased with them replacing my tint on my window More

by trenelleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Nov 08, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Trenelleh. We are pleased to hear that you had an excellent experience with our customer service team and that you are happy with the replacement of the tint on your window. If you have any further feedback or questions, please feel free to reach out to us.

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