313 Reviews
Write a Review313 Reviews of Brooks Falzone
July 30, 2018
Great Service from Brooks Falzone I have been coming to Crown Honda for 3 years. I wouldn't take my CRV anywhere else for service. Brooks Falzone always is so helpful. He is a real as I have been coming to Crown Honda for 3 years. I wouldn't take my CRV anywhere else for service. Brooks Falzone always is so helpful. He is a real asset to the dealership. Thanks again for speedy service and friendly faces. Sandy Johnson More
July 27, 2018
Bought used car David Miller helped me found find the car I had looking for. He was courteous, friendly, and professional. He was courteous, friendly, professional, a David Miller helped me found find the car I had looking for. He was courteous, friendly, and professional. He was courteous, friendly, professional, and helpful. I have already referred another person to see him. Brooks was awesome when my car overheated. He found the problem and fixed it. A hose clamp had never been tightened. He also cleaned the engine of the coolant that sprayed everywhere. More
Other Employees Tagged: David Miller
July 25, 2018
CRV service Brooks Falzone was excellent.....quick service and very professional.....have had nothing but great service at Crown Honda and would recommend them t Brooks Falzone was excellent.....quick service and very professional.....have had nothing but great service at Crown Honda and would recommend them to everyone who's looking for a great dealership. More
July 24, 2018
Sales guy was more of a consultant and thats a good thing. We worked with Enver. We liked how he took the time to listen to what our needs were before making suggestions. We don't recall him being pushy once. We worked with Enver. We liked how he took the time to listen to what our needs were before making suggestions. We don't recall him being pushy once. I liked how he just went through the features/benefits of each car. I would recommend both the dealership and him to a friend. Brooks F from the service department was also great. He's been our family's go-to guy for anything car related for a few years now. It's refreshing to know that there are people who have your back in this environment. More
Other Employees Tagged: Enver Bekric , Michael Sayles
June 06, 2018
Great experience Brooks was great - polite and knowledgeable. He willingly stepped in when the person I was scheduled with was out of the office the day of my service Brooks was great - polite and knowledgeable. He willingly stepped in when the person I was scheduled with was out of the office the day of my service appt More
June 05, 2018
Tire Service Excellent I got a flat tire out of nowhere, and thus needed to take my car in either for a repair or new tire. I was worried I might have to wait too long for a I got a flat tire out of nowhere, and thus needed to take my car in either for a repair or new tire. I was worried I might have to wait too long for an appointment but I was helpfully informed both over the phone and at the desk when I arrived that a flat tire is considered an emergency and does not require an appointment in advance. I did not wait long at all before Brooks Falzone assisted me. He verified what the issue was and once the technician made him aware of the full situation, he passed that information on to me and gave me my options as well as his recommendation. Brooks let me take my time before ultimately deciding on a new tire. He also answered any questions I had about my car and potential service checks in the future. Overall, 10/10 (or on this case, 5 stars). More
June 05, 2018
service visit Brooks Falzone was most helpful as usual and always willing to answer any questions I might have he is an asset to the service dept Brooks Falzone was most helpful as usual and always willing to answer any questions I might have he is an asset to the service dept More
June 01, 2018
Great experience! We just purchased a 2018 Honda Accord from your dealership. We were very fortunate to meet and work with Dan Ryan. He was extremely helpful in guidin We just purchased a 2018 Honda Accord from your dealership. We were very fortunate to meet and work with Dan Ryan. He was extremely helpful in guiding us through the process, answering all of our questions. Dan was professional and knowledgeable. His friendly manner made the whole experience very pleasant. He followed up with us the next day and offered to be of help in the future if we needed anything. On a scale from one to ten, we would give him an eleven. More
Other Employees Tagged: Michele Dessert, Justin Callahan , Dan Ryan
April 26, 2018
Crown Honda Service - I moved to St Petersburg recently and needed to find a Dealership because my car is still under warranty. Brooks Falzone took care of me for great I moved to St Petersburg recently and needed to find a Dealership because my car is still under warranty. Brooks Falzone took care of me for great service experience . More
April 17, 2018
Thank you!! I am very satisfied with the overall service l received from Brooks Falzone at Crown Honda. Mr. Falzone is friendly, professional and trustworthy. I a I am very satisfied with the overall service l received from Brooks Falzone at Crown Honda. Mr. Falzone is friendly, professional and trustworthy. I am glad l purchased service warranty from this dealership. More

