313 Reviews
Write a Review313 Reviews of Brooks Falzone
May 08, 2017
Excellent customer service From start to end of my appointment Brooks was great to work with, hot me in and out as promised! Thanks so much to Brooks and all the staff! From start to end of my appointment Brooks was great to work with, hot me in and out as promised! Thanks so much to Brooks and all the staff! More
April 17, 2017
Car service Brooks Calzone,provided excellent customer service we were in an and out in a timely manner thank you Crown Honda will recommend to all family and fri Brooks Calzone,provided excellent customer service we were in an and out in a timely manner thank you Crown Honda will recommend to all family and friends More
April 03, 2017
On Time and professional. Brooks Falzone has been my service advisor since I moved from Pasco to St. Pete. He has been very knowledgeable and professional on all of my visits Brooks Falzone has been my service advisor since I moved from Pasco to St. Pete. He has been very knowledgeable and professional on all of my visits. I enjoy working with him. More
March 25, 2017
Top notch service This is my 4th Crown Honda vehicle and every time I need service they are amazing. Recalls, maintenance and repairs are easy to schedule, efficiently This is my 4th Crown Honda vehicle and every time I need service they are amazing. Recalls, maintenance and repairs are easy to schedule, efficiently handled and customer service top notch. I won't buy or service anywhere else. More
Other Employees Tagged: Larry Worden, Bob who runs the courtesy van is also worth note. So trustworthy!
March 18, 2017
Excellent service I return to Crown Honda time and time again for service on my 9 year old Honda Odyssey. Brooks Falzone is always my service advisor. He is awesome. I return to Crown Honda time and time again for service on my 9 year old Honda Odyssey. Brooks Falzone is always my service advisor. He is awesome. He is knowledgeable, friendly and values my time. I trust that when I drive away my car has been serviced properly, and if it is in for repairs, that it is repaired correctly. More
March 17, 2017
Great service! A very pleased customer! It was truly a pleasure to have my car serviced at Crown Honda. Brooks Falzone, my Service Advisor, handled my service order with much efficiency and It was truly a pleasure to have my car serviced at Crown Honda. Brooks Falzone, my Service Advisor, handled my service order with much efficiency and professionalism. He was thorough and worked hard to ensure that my car is serviced right away and that all its service needs are met. Brooks patiently sorted through the various coupons I brought with me, and he made sure that I got the best price for the car service. Time flew by fast while waiting for the car work to be done, as Crown Honda provides a beautiful and comfortable and spacious waiting facility, and a separate room with quiet, private booths equipped with modern computers for customer use. Only at Crown Honda could I say it was indeed an enjoyable experience to have my car serviced! More
February 21, 2017
Best of the Best of the Best Molly was exactly like someone I would let my grandmother buy a car from. She spent so much time with me to make sure that I was comfortable and made Molly was exactly like someone I would let my grandmother buy a car from. She spent so much time with me to make sure that I was comfortable and made the best decision for myself. She showed me several different styles and didn't rush me at all. Im very pleased with my purchase. I was able to also work with the service department and Brooks was so professional and helped me understand my car better. Angelo made the whole financial aspect less stressful for me and explained all the intricate details well to make it more understandable to someone who knows very little about the process. Mike Wang the service technician took the time to explain what was going on with my old car which helped me to decide on a new one! Great team at Crown Honda More
Other Employees Tagged: Angelo Antoulinakis, Molly Kennedy-Edwards, Travis Lynes, Mike Wang
August 31, 2016
Fast Professional Service Yesterday was my first visit to the Crown Honda Service Department with my 2016 H-RV. Brooks Falzone, my service coordinator, made my first visit a wo Yesterday was my first visit to the Crown Honda Service Department with my 2016 H-RV. Brooks Falzone, my service coordinator, made my first visit a wonderful experience, treated me with respect, explained to me the work that was needed, and was a the consummate professional. I was in and out of the service department within 40 minutes, a true record! I chose the right Service Department for my mechanical needs. More
April 22, 2016
Great service I have always gotten great service and friendly service from Crown Honda, Crown Honda will go out of it's way to help and assist you. I have always gotten great service and friendly service from Crown Honda, Crown Honda will go out of it's way to help and assist you. More
Other Employees Tagged: James McLaughlin
April 03, 2016
Purchase of new Pilot I was having my 2008 Pilot in for service. Enver Bekric noticed me in the lot looking at the 2016 Pilot. He stopped and answered all my questions. I t I was having my 2008 Pilot in for service. Enver Bekric noticed me in the lot looking at the 2016 Pilot. He stopped and answered all my questions. I told him I planned on making a purchase in a few months. Enver never pressured me-gave me his card and told me to contact him anytime even if to only check on availability. I noticed a demonstrator on the showroom floor. The exact model and color I had in mind. I called Enver the next morning. We discussed a fair price and made the deal happen that day. I knew I came to the right dealership when I drove my new Pilot away and heard a noise in the dash (a creaking sound). Went back immediately. Enver had the service representative (Brooks Falzone) look at the problem. It has been in service for a few days but I am confident I will be satisfied with the final result. More
Other Employees Tagged: Enver Bekric

