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Brooks Falzone
Brooks Falzone at Crown Honda

Brooks Falzone | Page 5

Service Advisor

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

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313 Reviews
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313 Reviews

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313 Reviews of Brooks Falzone

April 01, 2022

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Employee Rating

Great experience thanks to Brooks Falzone. He was very thorough at telling what I needed to maintaining a great running car and the service was very prompt. More

by Chelley B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 05, 2022

Crown Honda responded

Chelley, Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are pleased that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

March 27, 2022

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Employee Rating

I have purchased 3 vehicles from Michael Tan and consider him the best sales person I have ever delt with. More

by Jbutler954
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Dessert, Michael Tan, Gary Phillips , Jay Biggerstaff

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Mar 28, 2022

Crown Honda responded

Thank you for your 5-star rating! We are honored by your continued business, and Michael will be delighted to know how confident you are in his efforts. Please do not hesitate to let us know how he and the team may be of further service to you in the future. Safe travels!

March 25, 2022

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Employee Rating

So happy I met Jonathan Plasky. Made my car buying process so great with his excellent personality. Not pushy and goes out of the way to help out. More

by dgarcia21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan P, Ashael Gonzalez

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Mar 28, 2022

Crown Honda responded

Thank you for your positive review! We are so appreciative of the opportunity to work with you, and we are glad that Jonathan could provide you with a smooth and remarkable experience! Congratulations on your new vehicle! We wish you the safest of travels- on behalf of the entire team!

March 24, 2022

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Employee Rating

Been bringing my Hondas to Crown for almost 10 years and have always recieved above and beyond service from Brooks. More

by kzhippie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith and Kenny

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Mar 24, 2022

Crown Honda responded

Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Brooks and the team consistently provide you with top-notch service! Please do not hesitate to let us know how we may be of further service to you in the future! Safe travels!

March 23, 2022

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Employee Rating

As usual the service has been outstanding since we purchased our CRV in 2016 at Crown Honda. Also have had Brooks Falzone every time we have come in. More

by lfisher010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 24, 2022

Crown Honda responded

Thank you so much for your wonderful review! We are delighted that Brooks consistently provides you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

March 20, 2022

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Employee Rating

Very quick , easy service. Was able to explain warranty service to me and advise on future body work. More

by Firehydrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 21, 2022

Crown Honda responded

Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service!

March 18, 2022

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Employee Rating

Brooks Falzone was an excellent Service Advisor and a great representative of the Crown Honda Team. More

by Herb Lorenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Crown Honda responded

Thank you for leaving Brooks this positive review! We are delighted that he took great care of you. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

March 10, 2022

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Employee Rating

Excellent service department with knowledge of issues and always depart with great sense of commitment. More

by Jose Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bach

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Mar 10, 2022

Crown Honda responded

Jose, Thank you for your 5-star rating! We are happy to hear that our team consistently provides you with top-notch service throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 07, 2022

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Employee Rating

We had an oil change and we were very happy with the service that Brooks Falzone provided. He was honest, explained everything to us and did not pressure us with an up sell. We were on our way in the t More

by johnba19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 07, 2022

Crown Honda responded

John, Thank you for your 5-star rating! We are so glad that Brooks could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 03, 2022

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Employee Rating

The gentleman I worked with was Brooks Falzone. He did a great job for me! He was patient, knowledgeable, and explained everything to me. This is my second time at your dealership and my second tim More

by junelacerte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 04, 2022

Crown Honda responded

June, Thank you for taking the time to leave Brooks this wonderful review! We are honored by your repeat business, and we are delighted that Brooks consistently provides you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

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