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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 3

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
265 Reviews

Industry Experience

25 yrs, 6 mos

4.8

265 Reviews

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265 Reviews of Bruce Carrick

May 31, 2026

Dealership Rating
Employee Rating

They do a great job of telling me what my car needs and showing prices up front. More

by heatherryan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba, LANDON HILL

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May 31, 2026

Russ Darrow Metro Mazda responded

Our service team is glad we could clearly explain what your Mazda CX-5 needed and show pricing upfront. Thank you for sharing your feedback. Jalen Moore jalen.moore@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

Victor was friendly and really explained what was needed on my car. He also explained what will be needed in the future. He did a great job helping me with my oil change. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL

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May 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating! We’re glad Victor clearly explained today’s service and future maintenance while performing your oil change. Enjoy your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 29, 2026

Dealership Rating
Employee Rating

He is always very friendly and upfront with costs I appreciate his knowledge and it's nice to see a consistent face there More

by chels_mack
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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May 30, 2026

Russ Darrow Metro Mazda responded

We’re glad you appreciate Bruce’s friendly approach and upfront cost explanations during your Mazda CX-50 service. It’s rewarding to know that his consistent presence and expertise gave you confidence. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 29, 2026

Dealership Rating
Employee Rating

Always a good experience here. From the purchase of my vehicle to the maintenance of my vehicle. Staff is courteous and helpful. More

by thompson.judy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 29, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to hear that both buying your Mazda CX-5 and its maintenance visits have been smooth with our courteous and helpful team. We appreciate you sharing your kind feedback. We look forward to welcoming you back for any future needs. Jalen Moore jalen.moore@russdarrow.com

May 28, 2026

Dealership Rating
Employee Rating

The Service team at RD Mazda is great. They always communicate well, listen to my input, and fit into my timeframe and budget More

by ALICIAMLEMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Jun 01, 2026

Russ Darrow Metro Mazda responded

Thank you so much, Alicia, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jalen Moore jalen.moore@russdarrow.com

May 23, 2026

Dealership Rating
Employee Rating

I've been working with Bruce at Russ Darrow for many years now and I trust him implicitly. More

by NCF
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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May 23, 2026

Russ Darrow Metro Mazda responded

We appreciate your loyalty and the trust you have in Bruce over the years. We’re pleased he could handle the service on your Mazda CX-50. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 20, 2026

Dealership Rating
Employee Rating

Great service as usual. Friendly staff. Prompt service with video provided of the word done More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

Print
May 20, 2026

Russ Darrow Metro Mazda responded

We appreciate your continued trust in Mazda service. It’s rewarding to hear our friendly team delivered prompt care and that the video overview kept you informed. We look forward to assisting with your next service. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

Dealership Rating
Employee Rating

Great experience on my visit - communication was great throughout my anppointment and they finished the work promptly. More

by SEFFS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

Print
May 11, 2026

Russ Darrow Metro Mazda responded

We’re glad communication during your service appointment was clear and that we completed work on your Mazda CX-5 promptly. We appreciate your five-star rating and thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 10, 2026

Dealership Rating
Employee Rating

I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More

by ponnieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL , Kirsten Jones

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May 10, 2026

Russ Darrow Metro Mazda responded

Thank you for your loyalty since 2019 and for trusting us with your Mazda CX-5 service needs. We’re glad to have earned your satisfaction and look forward to helping you again soon. Jalen Moore jalen.moore@russdarrow.com

May 09, 2026

Dealership Rating
Employee Rating

Nice and friendly people. Great and fast service. Thank you for the service and your time! More

by nisasaycocie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

Print
May 09, 2026

Russ Darrow Metro Mazda responded

It’s great to hear our team provided friendly staff and quick service. We appreciate you recognizing how we value your time. Thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

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