Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 29

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
337 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 7 mos

Industry Experience

43 yrs, 7 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

337 Reviews

Write a Review

337 Reviews of Bruce Hanson

May 31, 2022

Dealership Rating
Employee Rating

Excellent service from sales to the service department. Everyone was helpful and knowledgeable. They even delivered our new plates to us. More

by Steveh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Flood Mazda responded

Thank you for the great review Steve. We aim to please and we are so glad our team here at Flood Mazda took such great care of you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 25, 2022

Dealership Rating
Employee Rating

Great place good fast service polite. Nice place to sit n wait for your car to be serviced More

by Themoon73053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

Jun 09, 2022

Flood Mazda responded

Thank you for the 5 - Star review. We are so glad you love it here and look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 12, 2022

Dealership Rating
Employee Rating

Great service, efficient and professional! People always helpful. Quality workmanship!Not difficult to schedule. Seems well run in general! More

by ANNPSYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

May 09, 2022

Dealership Rating
Employee Rating

Great service, friendly staff, nice amenities while I waited for my car to be finished. More

by mace.shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

May 05, 2022

Dealership Rating
Employee Rating

I love the service team at Flood Mazda. The service advisors talk with you each step of the way and are still there after the service is done when you get your car. More

by SBRIVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Alyssa Johnson

April 22, 2022

Dealership Rating
Employee Rating

Very good service and information provided. Had oil change, tire rotation and walk around inspection More

by CATHYGREENSPAN3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

Apr 25, 2022

Flood Mazda responded

Thank you Cathy. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 14, 2022

Dealership Rating
Employee Rating

This dealership and service dept are friendly and professional. Service area very clean. Pleasant experience. More

by Bellem123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Johnson

Apr 20, 2022

Flood Mazda responded

Thank you for such a positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 12, 2022

Dealership Rating
Employee Rating

Great service great people I would recommend anybody that owns a Mazda to come get service at flood Mazda More

by Boylemichael12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson, Michael Boyle , Ryan Gagnon

Apr 20, 2022

Flood Mazda responded

Absolutely, we have this amazing technician named Michael that works here that can take care of anything you may need. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 10, 2022

Dealership Rating
Employee Rating

This dealership has the best customer service I have ever experienced in any business sector. Associates are friendly, accommodating, and knowledgeable. The atmosphere is second to none. Service is top notch More

by JAN.EKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Joaquin Pangelian, Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson, Jason Palmari

Feb 17, 2022

Flood Mazda responded

This is a great review. Thank you so much letting people to know what to expect when they purchase or service at Flood Mazda. We look forward to taking care of all of your future automotive needs and continuing to earn your business. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 04, 2022

Dealership Rating
Employee Rating

Great service but car still has slight vibration at higher speeds. Love car pick up service and free loaner car they provide. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

Feb 17, 2022

Flood Mazda responded

If you still need assistance please let me know and I will absolutely have a member of our service team reach out to you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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