Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 28

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

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365 Reviews of Bruce Hanson

April 22, 2023

Dealership Rating
Employee Rating

I had a very positive experience when I had my car serviced. Very impressed with a video that was texted to me of a review of my car what was checked and work done. Very pleased with customer service More

by Gailavalentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony DeAngelis, Sam Cary , William Albro, Lauren Bush, Richard Morra

Apr 27, 2023

Flood Mazda responded

Thank you for taking the time to write us a review! We are glad you had a positive experience. See you again soon! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

April 05, 2023

Dealership Rating
Employee Rating

Flood service has an amazing dealership. Love my Mazda and wouldn't go anywhere else to purchase or service !!! More

by MHARRISSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony DeAngelis , William Albro, Mary Harrison, Alyssa Johnson

March 22, 2023

Dealership Rating
Employee Rating

Professional, knowledgeable staff. The lot is clean and easy to look at cars. Noticed that there is no American flag on their flag post. Staff said a new flag is on order and waitin More

by KPETIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 19, 2023

Dealership Rating
Employee Rating

All of the information on my car was good and made me aware of your good interest in your company. Thank you. More

by G73TORINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mary Harrison, Alyssa Johnson

March 08, 2023

Dealership Rating
Employee Rating

Constantly takes over 2-1/2 hours for a simple oil change and tire rotation. Overcharge you for unnecessary things such a filters. 70 dollars to change a filter that costs $10 and literally takes less than More

by Mazda389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 09, 2023

Flood Mazda responded

Hello Mazda389, Please allow me to introduce myself, my name is Russell M. Cunha and I'm the General Manager of Flood Mazda. I would like to resolve and address your dissatisfaction with your recent visit to our service department. It is each and everyone's goal for all of our customers to have an exceptional experience. Please feel free to contact me directly at rcunha@floodauto.com or (401)284-4700 so I may address your concerns. Thank You, Russell M Cunha

March 07, 2023

Dealership Rating
Employee Rating

Excellent customer service! Flood really shows they want the best for their customers at a fair affordable price. More

by ryanflanagan333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mary Harrison, Alyssa Johnson

March 06, 2023

Dealership Rating
Employee Rating

Very good experience the video is cool with the mechanic All Of the employees very pleasant More

by TBENNY141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justis Noka

March 03, 2023

Dealership Rating
Employee Rating

Very clean and friendly atmosphere. This was my first time visiting any Flood Mazda dealership. Very impressed. More

by tiarawilliams812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

February 27, 2023

Dealership Rating
Employee Rating

Very efficient service department. Did a great job! We will be back for the next service. More

by JMF3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2023

Flood Mazda responded

We are glad to hear you are pleased with your service and will be returning! Thank you for the review and we appreciate your business. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

February 24, 2023

Dealership Rating
Employee Rating

Great service friendly staff very knowledgeable the sevice mangers send you lshirt videos of the work being dine More

by pgautieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mary Harrison, Alyssa Johnson

Feb 27, 2023

Flood Mazda responded

We appreciate the review! Thank you for taking the time to let us know how we did. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

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