Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 30

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
340 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 8 mos

Industry Experience

43 yrs, 8 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

340 Reviews

Write a Review

340 Reviews of Bruce Hanson

April 12, 2022

Dealership Rating
Employee Rating

Great service great people I would recommend anybody that owns a Mazda to come get service at flood Mazda More

by Boylemichael12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson, Michael Boyle , Ryan Gagnon

Apr 20, 2022

Flood Mazda responded

Absolutely, we have this amazing technician named Michael that works here that can take care of anything you may need. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 10, 2022

Dealership Rating
Employee Rating

This dealership has the best customer service I have ever experienced in any business sector. Associates are friendly, accommodating, and knowledgeable. The atmosphere is second to none. Service is top notch More

by JAN.EKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Joaquin Pangelian, Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson, Jason Palmari

Feb 17, 2022

Flood Mazda responded

This is a great review. Thank you so much letting people to know what to expect when they purchase or service at Flood Mazda. We look forward to taking care of all of your future automotive needs and continuing to earn your business. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 04, 2022

Dealership Rating
Employee Rating

Great service but car still has slight vibration at higher speeds. Love car pick up service and free loaner car they provide. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

Feb 17, 2022

Flood Mazda responded

If you still need assistance please let me know and I will absolutely have a member of our service team reach out to you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 03, 2022

Dealership Rating
Employee Rating

As a team, they provide clear communications. Their mechanics resolve maintenance and repairs on the scheduled visit. I also appreciate the videos discribing work being done. More

by JOE_IANNUCCI
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Deanna Higgins

Feb 17, 2022

Flood Mazda responded

This is great to hear. i love the videos myself. It definitely helps bridge the communication between everyone to ensure that your vehicle is being properly maintained. Thank you for taking the time to write a review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

January 07, 2022

Dealership Rating
Employee Rating

Great service, great people. Car was ready on time. Service people kept me updated with the progress of my car. Waiting area is comfortable and well appointed. More

by Happy, trails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

Feb 17, 2022

Flood Mazda responded

We aim to please!!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 31, 2021

Dealership Rating
Employee Rating

Flood Mazda is the best place I have ever dealt with and I give them a superlative rating for their exceptional service. I have been a customer since 2010 at the Wakefield Mazda dealership. The service depa More

by BARBARAKEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson, Mr. Lee

Jan 03, 2022

Flood Mazda responded

This is an amazing review. Thank you recognizing our team and your continued patronage. We look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 11, 2021

Dealership Rating
Employee Rating

I always have a great experience going to Flood Mazda! The service is always outstanding! More

by JFJOHNSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

Dec 18, 2021

Flood Mazda responded

Awesome review!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 22, 2021

Dealership Rating
Employee Rating

Everyone has been very good about responding to my questions and calling me back very polite More

by Misscindyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

Nov 26, 2021

Flood Mazda responded

This is what we love to hear. We look forward to continue working with you for all of your future automotive needs. Have a great Holiday Season. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 30, 2021

Dealership Rating
Employee Rating

They were very helpful and efficient. I would go there again to change my oil More

by SMMCCABE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

Nov 05, 2021

Flood Mazda responded

Glad you like it here. We are happy to take care of all of your automotive needs anytime. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 15, 2021

Dealership Rating
Employee Rating

I got four new tires for the price of three. I have nothing to complain about. More

by MUSINSWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

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