Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.6
705 Reviews
4.6

705 Reviews

Write a Review

Dealership Experience

9 yrs, 9 mos

Industry Experience

14 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

July 14, 2024

Dealership Rating
Employee Rating

Very professional service. Bruce was very attentive to my needs. He explained everything in ways that I could understand. More

by jorgenuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 14, 2024

Dealership Rating
Employee Rating

I was told that my recall would be fixed once they got the piece. When I went in for my next service it was not discussed with me even though I put it on the checklist to be done at the dealer. Another ti More

by samantha.p.rehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 16, 2024

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can discuss the situation. Additionally, this makes no sense. Thanks Rob D GM

July 12, 2024

Dealership Rating
Employee Rating

Bruce was very professional and courteous, kept me up to date with repair on my car. Was helpful in directing me in getting to the appropriate people involved in getting my car repaired. Had issues earlie More

by kathykelly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kraiza

Jul 16, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

July 10, 2024

Dealership Rating
Employee Rating

Buen servicio aunque mucho tiempo de espera , también la labor es alta aunque es profesional, gracias More

by donbernabe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 09, 2024

Dealership Rating
Employee Rating

very friendly, welcoming, professional, facilities are clean. Brought my car in on a Saturday, without an appointment, they were very busy however made sure my car was looked at and fixed by the end of t More

by packerbacker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes

Jul 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 22, 2024

Dealership Rating
Employee Rating

Everything went well except whomever did the car wash didn’t wipe off my car.niI had spots all over it . The widows rear view as well. The back window spots of water and the body. I had to spend more m More

by puffin201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Glen Toyota responded

Thanks so much for the positive feedback! . We utilize all customer feedback so we can improve. Glen Toyota certainly appreciates your business! Rob D GM

June 16, 2024

Dealership Rating
Employee Rating

Very professional and courteous. Very honest. A pleasure in every way no stress!!!! Would recommend to everyone ! More

by MJFAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 13, 2024

Dealership Rating
Employee Rating

Went in for a tire rotation and wheel alignment. Took about 2 1/2 hours. I think someone in the shop forgot about it. More

by SHUPENKO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Glen Toyota responded

Thanks for your feedback and business. We utilize all customer feedback so we can improve Rob D GM

June 13, 2024

Dealership Rating
Employee Rating

Bruce provided the service which I requested. He was very helpful and answered all of my questions. More

by brucemmo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 07, 2024

Dealership Rating
Employee Rating

Glen Toyota is the best place to buy or service a car. The employees are very friendly, Knowledgeable and makes you feel great. More

by AUNTROSA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

1
...

Dealership Inventory (215 Vehicles)

new 2025 Toyota Tacoma car, priced at $33,958
2025 Toyota Tacoma
new
Ice Cap exterior
Automatic
Rear-wheel Drive
new 2025 Toyota RAV4 car, priced at $41,373
2025 Toyota RAV4
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2018 Honda CR-V car, priced at $17,761
2018 Honda CR-V
used
GRAY exterior
Automatic
All-wheel Drive
new 2025 Toyota Tacoma car, priced at $50,888
2025 Toyota Tacoma
new
Terra exterior
Automatic
Four-wheel Drive
new 2025 Toyota Camry car, priced at $42,218
2025 Toyota Camry
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2025 Toyota Highlander car, priced at $44,443
2025 Toyota Highlander
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive