Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 4

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 8 mos

Industry Experience

15 yrs

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

March 25, 2024

Dealership Rating
Employee Rating

Regular procedure, good value, not pushy. Was in out and under 2 hours. I would go back. More

by sparaciom
Recommend Dealer
Yes
May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 10, 2024

Dealership Rating
Employee Rating

Buen servicio y gentil. Rapidez, seguro, a tiempo. Competitividad en la calidad y la garantía. More

by SHAIRYJOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Glen Toyota responded

¡Gracias! Nos sentimos honrados por sus increíbles comentarios y apreciamos su negocio. Nuestro personal está presionando para proporcionar una experiencia positiva y segura para todos nuestros clientes durante estos tiempos difíciles. ¡Esperamos verlos en el futuro! ¡Mantenerse a salvo! Rob D GM

February 22, 2024

Dealership Rating
Employee Rating

Needs better signage to direct customer to drive thru area. I parked in front and wandered around inside since it was my first time there. Long story, but I made the appointment to also get a remote star More

by SLDCHCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM https://www.google.com/maps/uv?pb=!1s0x89c2fc9c7e7a05e3%3A0xb5ad27004227a41b!3m1!7e115!4s%2Fmaps%2Fplace%2Fglen%2Btoyota%2Bservice%2F%4040.9457636%2C-74.1296042%2C3a%2C75y%2C32.65h%2C90t%2Fdata%3D*213m4*211e1*213m2*211s-w5GoSEBDli203EH-WQErA*212e0*214m2*213m1*211s0x89c2fc9c7e7a05e3%3A0xb5ad27004227a41b%3Fsa%3DX%26ved%3D2ahUKEwjJ3pi64M6EAxXFEVkFHY_4C9sQpx96BAgPEAA!5sglen%20toyota%20service%20-%20Google%20Search!15sCgIgAQ&imagekey=!1e2!2s-w5GoSEBDli203EH-WQErA&hl=en#

February 22, 2024

Dealership Rating
Employee Rating

Should put a sign up at the main location noting that the service department is in another location and put the address on the sign. I'm not from the area and had trouble finding the service department More

by payase1170-regular
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales

February 01, 2024

Dealership Rating
Employee Rating

I always do my service here and Bruce is amazing. Thats why I keep coming back More

by KAREN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

January 19, 2024

Dealership Rating
Employee Rating

Always appreciate the service department and the ease of use and scheduling. I highly recommend. More

by aad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla, Eduardo Castillo , Kelsey Cimillo

Jan 20, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

January 14, 2024

Dealership Rating
Employee Rating

Fine It was fine. Expectable Nothing great. It was Except able. Nothing more to say. More

by jamesduggan15
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales

Jan 20, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

January 07, 2024

Dealership Rating
Employee Rating

Easy to book appointment online. Friendly customer service. Nice lounge area. Thorough check of car. More

by kristin.colella
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales

Jan 20, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

January 05, 2024

Dealership Rating
Employee Rating

2 hour 30 minutes for oil change. That’s ridiculous. You need more mechanics at the shop More

by FDEZROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2024

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can discuss the situation. Thanks Rob D GM

December 31, 2023

Dealership Rating
Employee Rating

Staff always works hard to meet my needs. Whenever I request a specific appointment time and date, I am accommodated. More

by EDOBKINS1
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales

Jan 20, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

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