Bruce was great. He was personable and really added a
personal touch in explaining the features of the car when he handed me my keys.
personal touch in explaining the features of the car when he handed me my keys.
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by ANGELA
Verified Customer
Verified Customer
Apr 27, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership.
We appreciate your business and value you as a customer.
Sincerely,
Janeth Mestas
Customer Relations
Claremont Toyota
Janethmestas@claremonttoyota.com
909.542.1615
This Highlander is very complicated...... So many
electronics and features.. Really need to schedule a hands on training session with Sales/Service to better understand all the buttons/controls
electronics and features.. Really need to schedule a hands on training session with Sales/Service to better understand all the buttons/controls
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by ALAN.RICARD
Verified Customer
Verified Customer
Jeremy Wright 5 Star always takes care of all our
vehicles. Helpful and thorough.
Picking up the car after paying could be a bit faster.
vehicles. Helpful and thorough.
Picking up the car after paying could be a bit faster.
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by MEKATZMAN
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Wright
Apr 16, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership.
We appreciate your business and value you as a customer.
Sincerely,
Janeth Mestas
Customer Relations
Claremont Toyota
Janethmestas@claremonttoyota.com
909.542.1615
Really enjoyed working with Bruce Wright in sales....Very
experienced, courteous and knowledgeable. got right to the point in negotiating with me on a sales price.
experienced, courteous and knowledgeable. got right to the point in negotiating with me on a sales price.
More
by ALAN.RICARD
Verified Customer
Verified Customer
Apr 08, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership.
We appreciate your business and value you as a customer.
Sincerely,
Janeth Mestas
Customer Relations
Claremont Toyota
Janethmestas@claremonttoyota.com
909.542.1615
They checked my car but they didnt do the service i had
gone for in the first place .i went for an oil change and they didnt do that
gone for in the first place .i went for an oil change and they didnt do that
More
by BLANCABEDOY
Verified Customer
Verified Customer
Mar 17, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue.
Please feel free to call me directly at 909.542.1615 or simply reply to this email.
Thank you for making us aware of this situation. I look forward to hearing from you.
Sincerely,
janeth mestas
customer relations
Claremont Toyota
janethmestas@claremonttoyota.com
909.542.1615
Great work is always done when I go in for service or
sales Bert knows what is need and is always giving the right reasons for what I need done
sales Bert knows what is need and is always giving the right reasons for what I need done
More
by CAD9100
Verified Customer
Verified Customer
Mar 17, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership.
We appreciate your business and value you as a customer.
Sincerely,
Janeth Mestas
Customer Relations
Claremont Toyota
Janethmestas@claremonttoyota.com
909.542.1615
Best service ever. This is my 4th vehicle I am a long
time very satisfied customer. Everyone was so nice and I was out of there in 2 hours with a 2021 new Camry. Finance dept. awesome
time very satisfied customer. Everyone was so nice and I was out of there in 2 hours with a 2021 new Camry. Finance dept. awesome
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by TGMARCELINO.TM
Verified Customer
Verified Customer
Other Employees Tagged:
Venedick Songco, Daniel Vera
Mar 03, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership.
We appreciate your business and value you as a customer.
Sincerely,
Janeth Mestas
Customer Relations
Claremont Toyota
Janethmestas@claremonttoyota.com
909.542.1615
Bert is the best service advisor! I love this Toyota
Dealership. I have been going here since 2005 when I bought my first car at this very dealership. Now I'm in a 2020 Toyota RAV4 and I love it
Dealership. I have been going here since 2005 when I bought my first car at this very dealership. Now I'm in a 2020 Toyota RAV4 and I love it
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by T. Gonzalez
Verified Customer
Verified Customer
Other Employees Tagged:
Humberto (Bert) Gonzalez
Feb 18, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership.
We appreciate your business and value you as a customer.
Sincerely,
Janeth Mestas
Customer Relations
Claremont Toyota
Janethmestas@claremonttoyota.com
909.542.1615
We really appreciate working with Bruce because he is
friendly, easy to work with, very knowledgeable and he is honest. CT didn’t have exactly the car we are looking for, but Bruce is still working with
friendly, easy to work with, very knowledgeable and he is honest. CT didn’t have exactly the car we are looking for, but Bruce is still working with us to get it.
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by CDAVE5766
Verified Customer
Verified Customer
Feb 15, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership.
We appreciate your business and value you as a customer.
Sincerely,
Janeth Mestas
Customer Relations
Claremont Toyota
Janethmestas@claremonttoyota.com
909.542.1615
Was an amazing experience. Was easy to find what I needed
and the dealers were helpful. Overall an easy process. I would recommend to friends.
and the dealers were helpful. Overall an easy process. I would recommend to friends.
More
by JPETITT
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Bates
, Ryan Crenshaw, Richard Lopez
Feb 03, 2021 -
Claremont Toyota responded
Dear Customer,
Thank you for taking the time to provide feedback on your recent service experience at our dealership.
We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership.
We appreciate your business and value you as a customer.
Sincerely,
Janeth Mestas
Customer Relations
Claremont Toyota
Janethmestas@claremonttoyota.com
909.542.1615