Bryan Hastings | Page 34
Service Advisor
Kenny Ross Subaru
11299 Lincoln Hwy
North Huntingdon, PA 15642
376 Reviews
Write a Review376 Reviews of Bryan Hastings
September 17, 2022
Very pleasant staff, waiting time was not long. Knowledgeable about the work they do. Very clean place. Knowledgeable about the work they do. Very clean place. More
Other Employees Tagged: Howard Boughter
September 09, 2022
I had a scheduled service appointment for 10 am. Almost an hour later and my car still not brought in to be worked on. The service advisor then came out and told me the mechanic is currently doi Almost an hour later and my car still not brought in to be worked on. The service advisor then came out and told me the mechanic is currently doing a job on someone else's vehicle and he'll work on mine after that. Why did I even bother to schedule an appointment???? Yes they put me in a loaner since it would now be several hours until my car ready. But I had to drive 35 minutes back home then drive 35 minutes back to get my car when it was done (2:45 pm) and this messed up my entire day!!!. More
September 07, 2022
This would have been a solid five, but the service department did not wash my car. As I was leaving, I saw other vehicles being washed..If you're going to advertise this as a perk, then follow throug department did not wash my car. As I was leaving, I saw other vehicles being washed..If you're going to advertise this as a perk, then follow through on it. More
Other Employees Tagged: Howard Boughter
September 03, 2022
Service Dept. Damaged my car while doing inspection and didn't tell me. Service manager greeted me when u cane to pick it up which I thought was odd. She stood at Damaged my car while doing inspection and didn't tell me. Service manager greeted me when u cane to pick it up which I thought was odd. She stood at my driver door with the door open and stated I'm the Service manager, is everything to your satisfaction? Meanwhile the door they damaged was opened so I could get in. After returning home a few days later I discovered the curled the bottom edge of my driver door. Yellow specks if paint on the area that is damaged. Which appears that they opened my car door and rammed into the lift arm while on the lift. The damage is noticeable from looking at the door on the outside. They never bothered to tell me they did this to my vehicle. My son is a mechanic and stared the technician would have knkwn he did this. To boot, this was an inspection appointment. They didn't bother to tell me that my wiper blades were bad. A few days after inspection it was raining hard and when I put my wipers on, I discovered that the blades are coming off. Plus the last two times i was there, they told me the washed the car. Well not a drop of water on the car and still had the same dirt and bird poop all over it, so i would say, they did not wash the car. I discovered all this after the inspection so I'm sure it's my word against theirs. I will NOT go back Kenny Ross Subaru! I mean accidents happen, you speak up and admit to the accident. Not just brush it under the rug like nothing happened and not say a word. More