Bryan Nguyen | Page 4

Excellent service by Brian! ! Overall process is straightforward and they finished the end to end Process in few hours. ! Overall process is straightforward and they finished the end to end Process in few hours. More

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Nothing but good things to say about my experience with Bryan at eCarOne. If I’m being honest, buying a new car can be stressful, time consuming, and defeating. This experience had none of that. I was gree Bryan at eCarOne. If I’m being honest, buying a new car can be stressful, time consuming, and defeating. This experience had none of that. I was greeted promptly, the car Inwas interested in was pulled around, and my wife and I were left to take a test drive on our own, after a brief overview of the car or course. What a blast from the past, right, a solo test drive? We loved the car, and the advertised price, and figured we would get low balled on the value of our trade-in. Surprise #2! Offer was fair so we accepted it. This was all late Saturday evening, so I came back on Monday to do the paperwork, which took about an hour. No surprises, no hard sell attempts on additional warranty and protection packages, a simple “no thank you” was well received. All in all, I simply cannot recommend Bryan and the rest of the staff at eCarOne enough! This was perhaps the easiest and frictionless auto transaction I have ever been a part of. More

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My interaction with eCarOne was outstanding. The entire staff is very professional and accommodating. The was absolutely no high pressure and all pricing and options were very transparent. I hig The entire staff is very professional and accommodating. The was absolutely no high pressure and all pricing and options were very transparent. I highly recommend dealing with eCarOne of Plano. My wife and I enjoyed the process and are thrilled with our new luxury vehicle. More

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Bryan did at great job from start to finish, never pushy—just genuinely interested in getting us into the Lexus. They took the time to explain all the features of the vehicle. The process was smooth a pushy—just genuinely interested in getting us into the Lexus. They took the time to explain all the features of the vehicle. The process was smooth and efficient, and I felt we made a great choice in cars and dealerships. Overall, I highly recommend Bryan and eCarOne to anyone in the market for a used vehicle. More

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I bought this car out of state. They did a fantastic job being transparent, and honest and making sure everything went smoothly. Their sincerity helped me a lot being so far awa They did a fantastic job being transparent, and honest and making sure everything went smoothly. Their sincerity helped me a lot being so far away. And the car is fantastic. More

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Bryan was very helpful with the negotiations and preparing the car for delivery. I appreciate his professionalism. preparing the car for delivery. I appreciate his professionalism. More

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Great customer care from the initial phone inquiry to final delivery. We will source Bryon, Ash and all again next time we purchase a vehicle. final delivery. We will source Bryon, Ash and all again next time we purchase a vehicle. More

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Typical dealership. They jack up the price with undesired add-ons like GPS, paint and interior protection but don't provide warranty or any information on those protecti They jack up the price with undesired add-ons like GPS, paint and interior protection but don't provide warranty or any information on those protections. Other than that, the process was fairly painless. More

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Bryan was FANTASTIC. Throughout the whole process he was transparent, kind, friendly, and willing to answer any and all questions. Upon my arrival to eCar One, he maintai Throughout the whole process he was transparent, kind, friendly, and willing to answer any and all questions. Upon my arrival to eCar One, he maintained the same level of professionalism and kindness. I would recommend Bryan when shopping here! I’m so thankful for him. Also, when finalizing my paperwork and signing up for my chosen add-ons, Ash was awesome and energetic and kept it light and fun while providing me all the necessary information. I was so pleased throughout this process. More

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Very easy dealership to work with. Fixed prices and super low pressure made for an easy sales process. eCarOne has a very large selection of cars in excellent shape at some of the best Fixed prices and super low pressure made for an easy sales process. eCarOne has a very large selection of cars in excellent shape at some of the best prices I could find. I got exactly what I wanted for thousands less than any listings I saw posted anywhere in the US. My sales associate, Bryan, was also top notch. I went to drive a bunch of different models to narrow down what I really liked but they didn't have any models with the specific packages I wanted. Bryan kept me in the loop as new inventory arrived matching what I wanted. He also answered about 40 questions via email, always promptly, sometimes chasing down the answer in other departments. It took well over a month before I found what I wanted and Bryan was patient and helpful the entire time. More

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