Bryan Nguyen | Page 3

I love the eCarOne model. Low pressure, easy to pop in for a test drive, good communication. Bryan was great to work with and helped me with all the logistics to get a PPI com Low pressure, easy to pop in for a test drive, good communication. Bryan was great to work with and helped me with all the logistics to get a PPI completed by a reputable shop. They have fair prices. Quick in and out when it was time to do the paperwork and pick up the car. Would highly recommend working with eCarOne and Bryan next time you’re in the market for a used car. More

Report | Print

Easiest and most straightforward car purchase we’ve ever made. Bryan was amazing to work with, and we’re looking forward to working with him again. made. Bryan was amazing to work with, and we’re looking forward to working with him again. More

Report | Print

The dealership practices are deceptive, they will slap on a $2000 package which is absolutely useless, on every vehicle and although the contract says you don't have to buy it, they won't sell the vehicle wi a $2000 package which is absolutely useless, on every vehicle and although the contract says you don't have to buy it, they won't sell the vehicle without it. So the actual price is what you see on the website plus $2000. So in essence the advertised price is NOT the real price. Then the audacity to try to mitigate this by disclosing this as fine print on their website. These are corrupt corporate practices and need to stop. I do plan to report it to BBB and other authorities in Texas, but people need to stand up against it and refuse to pay for it. I did end up buying the vehicle from them because they did make some discounts, although not enough. The employees were good though, Bryan did a great job, the finance guy was not very pushy as well, did lower the extended warranty price just a bit so I could buy it. Will I buy again from them, if only they change their greedy corporate practices. I think this dealership and its branches has potential, they have good and well trained staff who overall treat the customers well. They did not try to play tricks on my trade in and did give me the price we agreed upon. Another issue, I arrived at the dealership on a Friday at 5 pm, and they refused to complete the deal same day because, " please like to get out early on Friday". They wanted me to come next day, which I refused so they did close the deal using Docusign the next day. My credit was approved and everything was taken care of, this deal could have been completed in 30 mins on Friday. More

Report | Print

This was the easiest and fastest car buying process. I will definitely consider another purchase in the future I will definitely consider another purchase in the future More

Report | Print

This is our second transaction with eCarOne. We have also referred friends here who have had positive experiences. The vehicles are well priced and in excellent condition. We've been very happy We have also referred friends here who have had positive experiences. The vehicles are well priced and in excellent condition. We've been very happy with them and highly recommend them if you are in the market for a used vehicle. More

Report | Print

Bryan is truly the best car salesman I’ve ever had the pleasure of working with. From the moment I walked in, there was absolutely no pressure just a calm, respectful, and highly professional approach. He pleasure of working with. From the moment I walked in, there was absolutely no pressure just a calm, respectful, and highly professional approach. He took the time to listen to my needs, answered every question with patience and clarity, and made the entire car-buying process smooth and stress-free. What really sets Bryan apart is his genuine commitment to customer service. You can tell he truly cares about his clients and wants them to walk away confident and satisfied with their purchase. He’s knowledgeable, transparent, and incredibly helpful every step of the way. You can absolutely trust that Bryan will go above and beyond to make sure you’re taken care of not just during the sale, but even after the deal is done. If you’re looking for someone who will prioritize your experience and treat you with respect, Bryan is the one to go to. Only put 4 stars ⭐️ because the dealership forces you to get some warranties that they say can’t be waived “questionable business practices”! More

Report | Print

Great place to buy a car. Nobody puts pressure on you. The price you see is what you get: there is not a bunch of hidden fees. Excellent Customer Service! Bryan N is a great Nobody puts pressure on you. The price you see is what you get: there is not a bunch of hidden fees. Excellent Customer Service! Bryan N is a great dealer. More

Report | Print

Good experience, very friendly staff, no hassle from anyone. Night and day difference vs working with a typical car dealership. We worked with Bryan Nguyen who was easy going, got along with us well, an anyone. Night and day difference vs working with a typical car dealership. We worked with Bryan Nguyen who was easy going, got along with us well, and made it a fun and painless process. We came in with a long list of cars to test drive and they were accommodating to our requests and let us test drive the cars alone. It seems their prices are competitive enough that it wasn't a big deal to add the mandatory $2000 VPP charge, but just be aware it is not included in the listed prices and you will not have any surprises. Fair offer on our trade in. We paid cash and they advised us on the easiest way to pay, though we did need to rush to our bank before they closed at 1pm so be aware of that if visiting on a Saturday. They were accommodating of this and got the car cleaned up while we were at the bank. The car was nearly flawless even for a 2 year old used car. They did a good job reconditioning/cleaning it up. All the cars we drove were similarly flawless. This dealer seems to only take in well maintained, good looking vehicles. I would definitely buy from here again. More

Report | Print

Had a great experience buying my car here! Dau and Bryan were super patient and helpful. Made the whole process easy—highly recommend! Dau and Bryan were super patient and helpful. Made the whole process easy—highly recommend! More

Report | Print

⭐⭐⭐⭐⭐ Outstanding Customer Service from Bryan Nguyen at ECar One! I recently had the pleasure of working with Bryan Nguyen and I can confidently say that his customer service was nothing short of excep ECar One! I recently had the pleasure of working with Bryan Nguyen and I can confidently say that his customer service was nothing short of exceptional. From the moment I walked in, Bryan was welcoming, professional, and incredibly helpful. He took the time to understand my needs, provided and clear and honest insights, and never pressured me into making a decision. Whether it was answering all my questions or ensuring I felt confident in my purchase, Bryan went above and beyond. If you're looking for an stress-free and top-tier car-buying experience, I highly recommend Bryan Nguyen. More

Report | Print