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Bryan Raiken

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Bryan Raiken

Bryan Raiken | Page 3

Service Advisor

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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238 Reviews

Overview Reviews (238) Inventory (505)

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238 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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238 Reviews of Bryan Raiken

November 07, 2023

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Employee Rating

Our sales person was Bryan who was very professional and clearly explained to us the repairs that our car needed. clearly explained to us the repairs that our car needed. More

by pmcgough21

Service Price Transparency

Recommend Dealer

Yes

Nov 07, 2023 -

Circle BMW responded

Thank you for sharing your review. We are glad to know that you enjoyed a professional and thorough experience with Bryan. Circle BMW is always here for you when you need us.

October 30, 2023

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Employee Rating

Staff was courteous and attentive to my issues with the vehicle. Although the service visit was time consuming, everything that needed to be done was completed, which included replacing the battery under w vehicle. Although the service visit was time consuming, everything that needed to be done was completed, which included replacing the battery under warranty. More

by walterbed

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 31, 2023 -

Circle BMW responded

Thank you for visiting Circle BMW. We appreciate your feedback and the perfect 5-star rating. Our Service Team is always ready to provide an exceptional experience for our guests. If there is anything else we can assist you with, please feel free to let us know.

October 30, 2023

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Employee Rating

Awesome Service. Jim Herschel ,my sales rep was very knowledgeable and super friendly. He helped me build the perfect X5. It was a great experience. He is my “ go t Jim Herschel ,my sales rep was very knowledgeable and super friendly. He helped me build the perfect X5. It was a great experience. He is my “ go to” guy at Circle BMW. After a few days of my purchase he called to check to see if everything was good. Thank you Jim , you were an absolute pleasure to work with. God bless More

by Steven32266

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Hirsch , Adriana Barile, Hon Fung

Oct 31, 2023 -

Circle BMW responded

Thank you for the five-star rating and review! Your Client Advisor, Jim, and the rest of the Circle BMW team strive to provide an excellent experience for all of our guests. We welcome you to the Circle BMW family and we hope you enjoy your new 2024 X5!

October 25, 2023

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Employee Rating

Excellent dealership. Honest and professional service. Dropped my car off on Saturday as emergency appointment and the car was completed the same day! Highly recommend Cir Honest and professional service. Dropped my car off on Saturday as emergency appointment and the car was completed the same day! Highly recommend Circle BMW. A+++ job! Thanks! More

by Todd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis, Josef Bussem, Raymond Wagner, Matthew Caldwell, Robert Powers

Oct 27, 2023 -

Circle BMW responded

Thank you for the positive feedback! We appreciate your review and we are delighted to know that Circle BMW exceeded your expectations. We look forward to your next visit!

October 15, 2023

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Employee Rating

I always have experience complete professionalism with each person whom I interact with from sales to service. each person whom I interact with from sales to service. More

by Richl

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Datri, Raymond Wagner, Amanda Ruth, Laura Fluor, Tathiana Carrasco

Oct 16, 2023 -

Circle BMW responded

Thank you for the positive review and 5-star rating! We are happy to know that both our Sales and Service teams here Circle BMW have exceeded your expectations. We look forward to your future visits.

October 14, 2023

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Employee Rating

The very next day I changed the oil, I received a $50 off in my mail. Not happy! in my mail. Not happy! More

by Elliot 798

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis, Raymond Wagner, Matthew Caldwell, Amanda Ruth, Jesse Pastore, Rui Costa, Ryan Westerlind , Eric Kopf

Nov 20, 2023 -

Circle BMW responded

Hello, Thank you for choosing Circle BMW for your servicing needs. Unfortunately, the timing of BMW national mailers is not within our control. I would welcome the opportunity to discuss this further with you. Circle BMW Service is committed to customer satisfaction. Kindly call me at your earliest convenience. Thank you. Best, Tim Meritizis Service Manager timothy.meritzis@circlebmw.com 732-440-1242

October 14, 2023

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Employee Rating

Everyone is polite and friendly and the work is completed on time. A shuttle is provided for convenience. Easy to get appointments as well. on time. A shuttle is provided for convenience. Easy to get appointments as well. More

by lasussman

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 16, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. Our Service Team will always deliver a convenient and easy servicing experience for our guests. Let us know if there is anything else we can help you with.

October 02, 2023

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Employee Rating

Bryan was fantastic, very helpful and knowledgeable. Great service experience working with him. Great communication Great service experience working with him. Great communication More

by Sarah.ring

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 09, 2023 -

Circle BMW responded

September 29, 2023

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Employee Rating

I like how the dealer finds the additional problems that need to be fixed and sends a cellphone video need to be fixed and sends a cellphone video More

by Veteran Bill

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 03, 2023 -

Circle BMW responded

Our Service Team strives to go above and beyond to ensure that your vehicle receives excellent care. You can always rely on Circle BMW to provide you with a transparent service experience. Please let us know if there is anything we can assist you with.

September 17, 2023

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Used this dealership for service first time to service my Mini. Was very happy with service provided. Mini. Was very happy with service provided. More

by marinapiernik

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW for your service needs. We are pleased to know that you enjoyed a thorough and pleasant service visit. If there is anything else we can assist with, let us know.

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