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Bryan Serpa
Bryan Serpa at Audi Fresno
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Bryan Serpa | Page 3

Service Advisor

Audi Fresno

7121 N Palm Avenue
Fresno, CA 93650

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5.0
319 Reviews
5.0

319 Reviews

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319 Reviews of Bryan Serpa

September 26, 2021

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Employee Rating

The Excellent service and friendly staff made my experience at Audi pleasurable. I’ll be back. More

by debbielong9724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nathan Ocegueda

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Sep 27, 2021

Audi Fresno responded

Thank you! We appreciate your business, Debbie, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

September 23, 2021

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Employee Rating

Brian was great, I only wish you didn’t take a month to get an appointment but the appointment was easy More

by bierboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 24, 2021

Audi Fresno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan took good care of you. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 888-686-4289

September 21, 2021

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Employee Rating

I was in and out there in less than 30 minutes. I also purchased some nice license plates. Thanks! More

by aris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Singh

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Sep 22, 2021

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 888-686-4289

September 19, 2021

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Attentive and friendly. Excellent work with attention to detail and quality. Consistently checked on for status More

by rdort003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 20, 2021

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Your Audi Fresno Team 888-686-4289

September 18, 2021

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Kind, considerate people. Only complaint is the long wait time for Lyft which was over 30 minutes. More

by sachdevpthomas
Customer Service
Friendliness
Recommend Dealer
Yes
Helpful
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Sep 19, 2021

Audi Fresno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for being so patient and thanks again for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 888-686-4289

September 17, 2021

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Employee Rating

I was there to get my oil done . They were ready get me in for service quickly. Upon returning my vehicle every thing looking good . Bryan Serpa did a wonderful ! More

by ThomasP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 19, 2021

Audi Fresno responded

Thanks for sharing your thoughts about your experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

September 17, 2021

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I have had my baby serviced by only one other dealer one time ever . Ever ever . There’s almost 120k miles on it . Good people . Great service . Thank you gentlemen you are appreciated More

by dbenov2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hugo Gutierrez

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Sep 19, 2021

Audi Fresno responded

We appreciate your business and our team looks forward to serving you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

September 15, 2021

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Employee Rating

Very happy with Bryan’s assistance. Thank you for car wash , but please next time can you vacuum at least drivers side of car please. More

by WOODLEY.TRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 16, 2021

Audi Fresno responded

Thank you, Trish, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bryan here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

September 15, 2021

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Employee Rating

This place is great. Very kind, and knowledgeable staff from sales, management and service. Leased 2 Audi's and purchased my first CPO. Definitely recommend 👌 More

by Mamasjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dorsey Smith, Luis Ybarra, JJ Hagglund

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Sep 16, 2021

Audi Fresno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 559-500-4635

September 14, 2021

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Employee Rating

Service was very professional and the staff was courteous. Will definitely use them again and gladly recommend them to other Porsche owners for all of your service needs More

by jwilliams81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hugo Gutierrez, Jesse Calles, Nathan Ocegueda , Ed Durate, Juan Marquez, Joseph Montes, Edwin Mora, Tyler Norman, Anthony Urbano

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Sep 14, 2021

Audi Fresno responded

Thank you for your business and this review. We're happy to hear our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 888-686-4289

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